Verizon's authorized retailer, Victra, in La Crescenta, CA, strives to provide the best possible experience for its customers. The knowledgeable and dedicated store consultants and managers offer a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Their mission is to connect technology to life in a trustworthy, fun, and profitable way. Customers have praised the exceptional customer service they have received at this Verizon store. Jesus, a store consultant, was commended for quickly identifying and resolving a customer's phone issue, going beyond what was expected. Another customer expressed satisfaction with the store's ability to handle cell phone-related needs, noting the store's friendly and helpful staff. Darryl, a Verizon representative, was praised for his excellent service and care in assisting a customer with purchasing a new phone. Similarly, a young lady at the store was commended for her kindness, hospitality, and professionalism in helping a customer find the right phone and transfer their information. Another customer, Eric, was praised for his fast and helpful service in getting a new phone for the customer's daughter, as well as providing the right information and engaging in a pleasant conversation. Overall, Victra, the Verizon authorized retailer in La Crescenta, CA, has received positive reviews for its knowledgeable staff, wide range of products, and exceptional customer service.
It was a really pleasant experience. One of the employees there was Milena. She was very helpful and patient, while multitasking, helping me and another customer. She offered great deals and was extremely kind.
March 2026
Milena Arutiunian is the best! She helped me with everything I needed at Verizon and explained everything very clearly. She was very kind, patient, and professional. Thank you for the great service!
March 2026
Great, 5-star experience. Joseph was extremely helpful, professional and friendly. He quickly set up new phone for me and made the process seamless. Definitely recommend!