10AM - 5:30PM
1135 Prospect St, La Jolla
Watches
10AM - 5:30PM
1137 Prospect St, La Jolla
Watches
“The quick and dirty is that Belinda and team are fantastic with expectation setting, walking you through the process, communicating efficiently/often, and with ensuring that you're well taken care of when you've got one of your timepieces with them for repair/servicing.I came in with a PAM 00029 Special Editions from back around '97 and had very specific asks... I was looking to get a certificate of authentication from Switzerland AND get a bezel replacement done (but without servicing the watch, because that would mean the team would be removing one of the best collector features of the watch... the tritium cracked hands).I sent the watch in right before the Swiss Holidays and while I can't change the fact that sending something internationally takes a very long time to get back to you (we're talking potentially months), Belinda and team will do a great job of setting your expectations and updating you with quotes.You may not like what you hear when it comes to international service times... but Belinda and team definitely do ALL the communicating for you when it comes to speaking with the Panerai service teams in Switzerland. You can expect frequent emails / calls with updates regarding any questions you have along the service journey. They understand nuance and are great partners in making sure you get exactly (or as close to exactly) what you're looking for.Turns out the service and work I was getting done happened a lot faster than quoted, so I was a happy camper and had my watch back to me within 24 hours, delivered securely to my doorstep.I wouldn't think twice when it comes to these folks. They're good people and professionals.”
“Savina went above and beyond multiple times: for making my wife (who doesn't know much about watches) feel welcomed, unpressured, and comfortable in buying me a watch by herself; for sourcing one of the first few in the US of a new-release watch; for stopping by my home to pick up the watch when a warranty issue arose; and for advocating for the best possible expedited outcome for me when working with the service center on the repair. This a level of care that you'll never get at a grey market dealer (or even certain authorized dealers that won't be named)”
“Amazing store great selection of unique pieces for clothing and jewelry. This is a amazing store if you want to shop for someone special.10/10 Would recommend!❤”