Banks in La Verne, CA

“When we called to find out what was needed to move a Trust account, we were told what documents to send. We sent them; we went to the bank; they moved the account. What they told us was accurate; they were helpful, friendly, and efficient. I can't recommend them highly enough. Such a contrast from our other experience!”

“Great experience, I have a mortgage, HELOC, checking account and credit cards with U.S.Bank customer service is attentive. I came in for a cashiers check, no line, helped right away. Efficient.”

“I walked in to get a credit card for the first time Andrew Peterson greeted me immediately and told me where to stand to wait for a teller, I made an appointment and came back today and had an awesome experience. Lily was very nice and offered me water while I waited because I was a bit early, she immediately made me comfortable and happy about my decision to come in. Andrew Peterson went above and beyond for me today making sure I understood everything about a credit card because I had very little knowledge of how they work. We went over my goals to build up my credit score, he was very professional and friendly I felt extremely comfortable and happy to have him teaching me and helping me apply for a card. Andrew Peterson is a huge asset to any company and you are lucky to have him. Thanks again for making this an awesome experience for me! -Heather Klein”

“Great service every time. Usually a long wait to see the tellers, best to just use the ATMs outside. The drive - thru ATM on the right has a sun-damaged screen that doesn't work well, so it should be avoided until they get around to replacing it. I would recommend using this branch out of all the local branches.”

“Today, I came in with my 2 kids to turn in some change in exchange for bills. The bank teller (female) who greeted me was very nice and helpful. She showed me how to insert the change into the change rolls and she showed me how to close the roll when it's full. As I was in the process of putting the change into the rolls I was again greeted by a gentlemen named Kiely (Kiley). He was so nice and patient with me. He went out of his way to help me count the change I had with a change counter, he then helped me add the change into the rolls. Not to mention he waited in line with me and when it was my turn he asked the teller to help me and she too was just as nice as everyone else. Oh, I forgot to mention, as I was walking to the line some of the change had fallen out of the rolls. Kiely (the gentleman) helped me pick them up and put them back into the rolls (still being patient). I started to apologize to him and he reassures me that everything was okay and not to worry about it. As I was leaving he held the door open for me and my 2 kiddos and also for people who were entering. Overall my first time experience here was AMAZING!!!! I'd definitely come back and recommend this bank to anyone. Thank you Wells Fargo members for helping me today 2/22/23. It truly meant a lot to me.”

“Shout-out to Michael H. Romero of the Laverne CA Branch on Foothill Blvd., who helped me today with a very urgent matter that had to be dealt with at once; I only learned of the emergency that morning and couldn't get an appointment online, but when Mr. Romero saw me nervously waiting for a Banker to help me, he approached me and understood immediately what needed to be done with the complex issues I faced; and he solved everything for me as quickly as possible. Not all banks have this high level of sensitivity and caring about their customers' needs, but Mr. Romero is top notch!”