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“Rokform is my go‑to Christmas gift shop for the men in my life. It truly is a one‑stop shop, and I absolutely love their showroom in Irvine.
The team—Shady, Claire, Jessica, and Madelyn—are extremely knowledgeable and do a great job explaining the products and helping you find the right fit. My brother‑in‑law is a firefighter and motorcycle rider, and he has gotten incredible use out of the phone case and mount. I am very happy with the products I have purchased & will continue to purchase from them because of their high quality. Thank you Rokform!”
“Kevin R was a total professional who efficiently figured out my phone issues and helped me activate my new phone. He also has a pleasant demeanor and good communication skills. I highly recommend him.”
“I had to swap phone providers recently and Wen was super helpful and charismatic! She made the process not only easy but enjoyable. No issues with service so far, highly recommend this store.”
“Visited your store on Pico in San Clemente this morning. Met Kylee who was so nice, patient and informative. She helped me resolve an issue I had that I thought would be complicated. What a great attitude and personality. It is so awesome as an 82 yr old guy to have someone spend time with you, make sure your issue was understood and then resolved.”
“Peter was above and beyond knowledgeable and excellent. I came in to get a new phone for my birthday. He made the process so smooth and easy and has such a great personality. Truly an asset to your team!”
“Claudia was amazing! She helped us so much with our phones and accounts. Explained and walked us through every detail, answered all questions, all while being an absolute joy personally to talk to during the entire process! Thanks again!”
“Excellent service, a friend recommended cricket to me and told me that he will look for Ara and he was not wrong. She is very patient, she helped me with everything, very good”
“Ms. Ines was quite friendly, patient, and very knowledgeable. She was forthcoming to suggest and explain the nuances, cons and pros of different plans and phone exchanges, best suited for our three-member family usage. Her communication ability is authentic, effective, and efficient. She is one of the best, most helpful retail representative I have encountered over a couple decades.”
“I want to give a huge shoutout to Zach and Lucas for taking care of me and assisting me with my smooth setup and helping me with my issues. Those two gentlemen need a raise and promotion! Absolutely crushed it when the store got busy and helped multiple people simultaneously! Kept the utmost professionalism and respect throughout the store! Any time I need something from Verizon, I’m going to them only! And will definitely be sending my friends there. Keep up the great work gents!”
“I came in to open my business account, and Louis was very helpful. He chose the best phone number for my business. I would definitely come back and recommend him to others. Thank you, Louis! ??”
“Roland is a stand out employee with incredible patience and adept at managing customers as they wait . A valuable trait . So knowledgeable and efficient as he goes through the machinations of set up and data entry ! Couldn’t ask for more !”
“Alejandro gives the best costumer service! I did an upgrade because I got offers just to be a Cricket Customer, I have 5 lines in my account and I pay $25 per line!! I always recommended Cricket Wireless to my friends!! TY guys.”
“Denise was great! She helped me get everything set up, her customer service skills are great and she made the process very smooth. I would highly recommend her for any of your cell phone service needs. Thank you Denise!”
“My phone was just stolen at work and I walked in stressed about the costs around Christmas and the young female Verizon employee was beyond amazing! She was efficient, knew her information, and made the transition the easiest I’ve ever had at a store. She deserves a raise!”
“Expertise and efficiency is demonstrated while smiling faces assist even the most difficult issues. The quality of SanJaun Capistrano Boost Mobile is second to none.”
“I came into the Lake Forest store 4 days before Christmas to have my phone fixed. It wasn't charging properly and I was welcomed by Lavi who helped me through the entire process of getting my phone fixed. He had it fixed in less than 2 hours. Super kind and professional! Thank you!”
“Adam and Nelly were rock stars in helping my elderly mother and father set up a new phone. Adam spent almost two hours troubleshooting and his patience was phenomenal. Service was above and beyond and we couldn’t be more grateful! Ten stars for both of these gentlemen!”
“Wonderful help at this convenient and clean store.
Ivan was SO helpful, and was such a pleasant person to work with!! And very knowledgeable about all of my needs in selecting a new telephone.
And the other gentleman (I believe his name was Matt) was helpful also.
A very positive experience in every way.”
“This is the best store in OC, super pleased with the way they work here. Alex is a GREAT HELP! Check them out if you need a phone. They will help you understand your bill and phone plan.”
“I brought an old iPhone to them a iPhone 7. It wasn’t charging and the screen was cracked. They were very helpful and had it back to me the next day. Working just great at a great price.”
“Roland was a Really helpful. I was lost in trying to set-up my new iPhone 17 and I was LOST!!!
Roland in minutes he guided me through this maze and got my phone up & running
A BIG Thank you: Roland
Ed Kent”
“Britney gave me an excellent service five stars and the manager very helpful too, and Hector, they gave me fantastic service. Thank you. I called from ladera ranch and the brand there they didn’t want to help me .”
“I came into the AT&T store today not too happy about some unexpected charges I noticed on my account. Blake went the extra mile giving me a printout of my current bill readjusting our entire account. My husband and I both left with brand new iPhones and a cheaper bill! Thank you Blake and AT&T Dana Point for your tremendous service!”
10:00 AM - 7:00 PM
520 Spectrum Center Dr, Irvine
Mobile Phone Accessories
“I young lady helped me with my data transfer and was the best service I’ve received from this store.
I don’t remember her name but she wore black framed glasses and a black hijab, thank you for your help !”
“Morgan helped me twice, over 2 days in a row, and he helped me manage our plan with transferring phone numbers between phones and to select the best case for my new phone. The manager was very supportive as well through the entire process. Highly recommend this team and the store!!”
“Thank you Melissa for all of your assistance and professionalism! I have followed you from your previous store to this new location. Hands down one of the best managers!! I look forward to working with you again!”
“Sophia was GREAT GREAT GREAT!!!
She was as professional as one can be.
She broke down every thing I asked and a lot more.
I’ll definitely be back to buy some of the perks that she explained.
The other gentleman that was there was also GREAT!!!
Thank you Verizon!!!
See you soon!”
“I called before about getting a new cell service and rates about a new phone upgrade and they were very happy to help! The person helping me was an absolute genius in finding out what plan worked and what phone would be best. I believe if i am correct their name was Taylor, if anything he was sort of a tall brown haired man. Thank you so much for helping me out! Until I get that money for the phone!”
“Bought the iphone case with lens cover. Great customer service and warranty. Love the product design and lens protection.
I also got the airpods carrying case. The magnetics are strong, and manual clamp is a great design to prevent the airpods from falling out.”
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“Natalie was great. Ended up having a problem and calling the store to try to fix it. The other guy that works there picked up and then put me on hold. I literally drove to the store while on hold, saw him just talking to people, and had Natalie help me instead. When I’d come in earlier she had gotten through like 3 customers and me before he’d finished one.
Try to go when it isn’t busy.”