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“I came in without an appointment to switch my phone plan and transfer lines from another carrier. Ashley was very helpful and patient through the process. She also was able to help me qualify for a promotion to get free phones for the transferred lines. This is the store to come to if you want 5 star customer service!”
11AM - 6PM
27901 La Paz Rd I, Laguna Niguel
Mobile Phones
“I shattered my phone screen and CPR replaced it within one hour. I brought my phone in two hours before appointment time and task was completed promptly at the promised time. The gentleman recommended a Zag screen protector to protect my Samsung screen. Was very pleased with service provided at this location.”
“Got $1,000 credit for my iPhone 7 Plus (mint condition) towards my new 15 Pro Max ($1200) for switching to Verizon.Had to pay $330 for taxes, case, screen/camera protectors, data transfer, iPhone return for $1K credit……supposed to get a $300 credit for switching over to Verizon, which should balance it out:)”
“Adan is a genius! And if that's not enough hes also honest, friendly, reliable and works fast to ensure customer satisfaction. I have used several cellphone repair and electronics repair services but Adan is by far the best. Hands down!Thanks again.”
“Luis was very friendly and answered many questions for me. He put my son and I in the perfect plan and we left with everything we needed. I was very impressed with his knowledge and patience.”
“Thank you Rafik for your incredible patience, professionalism, kindness and support in upgrading two phones and two gizmo watches!! Best tech experience we have had!”
“I don't typically write reviews but I had such a positive experience the Woodbury AT&T store here I am. It is all about Chris and the excellent service he provided. He did not have to go above and beyond and help me figure out what was wrong with my Apple password but he did a lot to get my issue resolved. I did but a new iPhone and contract - but honestly the service Chris provided made me feel like I did the right thing by continuing with AT&T even though I was tempted to take my 7 lines/contracts and go to Verizon so I could get the promotional iPad, apple watch and new phone with each line contract. On a separate note- AT&T that's a pretty serious incentive- you should properly recognize Chris because it wasnt just 1 new phone & contract he sold- he saved AT&T from losing 7 lines/contracts and future new phones.”
“Liquipel's customer service is top-tier. The team is not only knowledgeable but is also dedicated to providing a user experience that is as seamless as their product. They ensure you are guided through the process, keeping you informed at each step, and are always ready to address your queries and concerns.”
10:30AM - 6:30PM
31921 Camino Capistrano Ste 18, San Juan Capistrano
Mobile Phones
“I had an excellent experience with the activation of my new line at cricket, they helped me to transfer my data and activate my phone super quick and the best is that I was able to keep my same phone number.I fully recommend this store 100%”
“Melissa and her team are wonderful. I brought my family in the other day to get our new Samsung phones set up and Juan went above and beyond to help. I feel good knowing that we can go into the At&T store in Mission Viejo anytime we need help with our phones. Thank you! JJ Hardy”
“Great people work here. I’ve been dealing with the Asurion reps (who are a nightmare to deal with) and the people here at Verizon are fantastic. Justin deserves a raise and a promotion.”
“I wanted to upgrade my phone and worked with Trinnity to do so. She was super patient with me and really knowledgeable when talking through the pros and cons of the various phone options I was looking at. She made sure I had a full understanding of how my billing was changing and while I thought I would be at the AT&T store for hours, I was in and out in no time. Thank you Trinnity!”
“I came to buy a 5G phone and paid around $65 with the plan included!!!Excellent promotion they have in this Laguna Hills store!!Don't think twice Switch to Cricket”
“Amazing service here. Just moved to the area and this is my new local Verizon store. I was greeted by Bilal, and he walked me through the entire process adding a new line to my account. Very good customer service and friendly. Highly recommend. Thank you Bilal!”
“Excellent customer service, they really know what to do. I was talking to the manager and told me, it’s under new management two years ago. I really recommend this store!!”
“My family and I came in to switch carriers. I was apprehensive but the team at this particular branch were super prepared. Particularly Nick K.was knowledgable, incredibly patient when we needed help, and provided constant reassurance. Additionally, Parnia H. was super sharp, patient, and quickly solved issues- she was a gem. I really appreciate Nick and Parnia for their assistance!”
“I jusI just wanted to leave a review for Sam and Fatima. From the moment I walked in the door, they were so helpful. They helped me set up my son's new Apple Watch and they were very knowledgeable and answered all my questions. All the staff were amazing! Great customer service. This is definitely my go-to AT&T store! Thank you.”
“This is the first time I've been to the cell phone repair shop. My wife went there first and had a good experience. So she recommended this place. I'm pretty tech savvy but this issue was more than I could deal with. I walked right in without an appointment and he took care of me right away. I had screen issues and also what ended being a internal component issue also, which was the root cause of all my problems with the cell phone. He figured out the problem. The owner/operator went far above to figure out the issue. Way more than other places I've been to. He was quick, knowledgeable and very transparent. Because he knew i use my cell for business and he understood my need and for that I really appreciated his time and speed. I highly recommend this place to anyone with major issues.”
“Excellent customer service. My wife and I went in to this branch because of the great reviews. We have been with T-Mobile for 17 years, and have had our share of "customer service reps" that have been little to no help. We mainly went in to have a data transfer from our old phones to our new ones. Dylan, our main tech that helped us, was fantastic. Ken and Jasmine stepped in from time to time with thoughtful suggestions and answering our many questions. We left feeling good about the choice we made in going to the RSM location. Thank you all for making our experience a pleasure.”
“I received exceptional service my time being there. I was frustrated with previous companies so I switched to At&t right away and even got a new phone. I'm so happy with the attention I was given. Thanks Daniel, you made things very smooth!”
“We have picked up two iPhones at this store. Each time we are greeted and helped with superior service. Today Justin was an A+++ amazing technician. He was knowlegable, helpful, smart and kind. He made coming in a pleasure. The other store in town is truly awful, and this is the place to come for AT&T needs. Good store!”
“Expertise and efficiency is demonstrated while smiling faces assist even the most difficult issues. The quality of SanJaun Capistrano Boost Mobile is second to none.”
9:30AM - 7:30PM
31931 Camino Capistrano g, San Juan Capistrano
Mobile Phones
“(Translated by Google) Thank you very much Rubi for the help, I am very satisfied with the service, thank you(Original)Muchas gracias rubi por la ayuda may satisfecho con el servicio grasias”
“I recently had a fantastic experience at T-Mobile, and I couldn’t be happier with both their service and the management of the store. The staff was extremely helpful and knowledgeable, guiding me through the process of upgrading my phone and finding the best plan for my needs. The manager, in particular, stood out with their exceptional customer service skills. They ensured that everything went smoothly and even provided valuable insights into the latest devices and plans. I left the store feeling well taken care of and with a great new phone in hand. Kudos to the entire team, especially the manager, for their outstanding service!⭐️⭐️⭐️⭐️⭐️”
“If you go to this location work with Eric! He was awesome! Very friendly and extremely knowledgeable about the phone plans and iPhones. Thank you for all your help, much appreciated!!”
“I have had BAD experiences at this location in the past. But, the current staff are VERY knowledgeable, and really do their best to score the best deal. I missed something in the fine print of a promotion, but they discussed it together and found a (albeit slightly complicated) workaround option that saved me $450 BEYOND THE PROMOTION! This was 1/15/2024.”
“Even though he could not fully assist me due to a larger network issue, Peter is seriously the absolute BEST employee I have come across in this entire organization! I have been with them for 16 years and he is literally the most sincere and trustworthy associate they have. He is professional and keeps his promises and you can tell he genuinely cares. He should be promoted like yesterday! Thank you, Peter!”
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“i had an amazing experience with this store. jordyn helped me out and even though shes newer, she still helped me get things done. i will continue to come back to this location and love the environment there. everyone was super friendly. they had a customer come in who i thought was absolutely problematic but they handled the situation super maturely. cant wait to go back!”