The AT&T Store in Lafayette receives high praise for its friendly and professional staff. Customers describe the team as polite, pleasant, happy, and willing to serve, often giving out ratings of 10+ out of 10. Several reviewers highlight specific employees who went above and beyond, such as Sean, who expertly guided customers through setting up new phones and transferring data, including from older devices to new iPhones. His knowledge and helpful attitude made the process smooth and stress-free, even during busy times like after Christmas. Darin is commended for his patience and professionalism in resolving ongoing issues that couldn’t be fixed over the phone. Kenny was appreciated for his courteous and patient assistance in resolving data transfer problems and providing reassurance about deadlines. Additionally, Chris is recognized for his deep knowledge, patience, and polite manner, ensuring customers feel well taken care of. The store offers a wide range of devices, including phones, tablets, smartwatches, and connected devices from popular brands. They provide flexible wireless data plans suitable for different needs, including prepaid options with no contracts or credit checks. Customers can choose from unlimited data plans and enjoy nationwide AT&T 5G service at no extra cost when they get a new device. Overall, the Lafayette location is praised for its helpful staff and quality service, making it a trusted place to stay connected.
Excellent product knowledge excellent customer service. It’s great to walk in to an AT&T store and have such wonderful service.
May 2024
ALL of Your Staff were SOOOO "Polite, Professional, Pleasant, Happy" & MOST Willing to Serve Me/Take Care of My Needs. All 3 of them were "OUTSTANDING!"
I Give this Store & All of Them a 10+ Out of 10!!!
Thank??You!
April 2024
I worked with Darin today to resolve an ongoing issue that was impossibly to resolve over the phone. He was very patient and worked with me and his available resources to get my issue taken care of. He was professional, helpful, and understanding. I really appreciate you Darin! Thank you!
