Mobile Phone Accessories near Lafayette, CA
30 locations found near Lafayette
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Mobile Phone Accessories
Mobile Phone Accessories
“The 5-star rating is for Hugo. An extra-ordinary customer service experience. This gentlemen is welcome in my home he is such a good and kind person. Truly exceptional and will go down as one of the most helpful business representatives I have dealt with in any capacity. Thank you!”
Mobile Phone Accessories
“Roberto is very skilled and knowledgeable and also very personable. He diagnosed our son’s problem with his iPhone screen and fixed it quickly. Top notch guy providing top notch service!”
Mobile Phone Accessories
“Came in with a clogged charging port (that I unsuccessfully tried to clean myself). Sam cleaned out the port in 5 minutes and the cable/port fit is like new. He wouldn't let me pay for the service. I'm happy to have them in the neighborhood.”
Mobile Phone Accessories
“Received a phone notification that my phone’s battery needed to be replaced/repaired. What a skilled and pleasant person! I was seen immediately and he replaced the battery while I waited, which didn’t last very long. I thanked my lucky stars!”
Mobile Phone Accessories
“The battery on my iPhone completely died. Left my phone with Louis, walked out to buy a lottery ticket and when I came back he was already done. Just super fast and my phone was working again.”
Mobile Phone Accessories
“John helped me out today with my internet and billing. He did it very quick and easy. He’s very patient and very cool! Will definitely come back to him. Thanks John!”
Mobile Phone Accessories
“The manager of this AT&T authorized retailer store, Alex, is incredible. I had a complex billing issue related to my switching my cell phone account from personal to corporate and back to personal (all with AT&T) only to leave and take my number to Verizon. Even though I no longer am an AT&T customer, he went above and beyond to help me resolve the issue, which included making a couple calls to corporate, and I left having my issue fully and fairly resolved. He made the choice to help me when he didn't have to, since this isn't a corporate store, and I can't speak highly enough of Alex's professionalism and kind heart. This experience has me second guessing my decision to switch to Verizon!”
Mobile Phone Accessories
Mobile Phone Accessories
“Great store ,good location, safe parking, store is clean staff is friendly and very helpful , the inventory and prices good it was overall very stress free and positive experience this is now my go to spot for my Metro needs ???”
Mobile Phone Accessories
“Great Customer Service Here :) ladies here are very friendly and willing to help. They know how transfer information from a new phone to another. Willing to help with any phone issue you have. Best of all they have amazing promotions.”
Mobile Phone Accessories
“Excellent and knowledgeable staff. Randy made sure I had everything I needed. When I had to wait a few days for the phone I wanted to come in he called as soon as it arrived and made sure it was setup correctly before I left the store.”
Mobile Phone Accessories
“Hussien was amazing!! My wife and I came into the store to get a new phone and phone plan. He was extremely helpful, he went above and beyond to help us and get us exactly what we needed. He even had the phone we were looking for, when no other store did. I will make sure to come to this store because of his excellent service. Even though there is one much closer to my home. Thank you Hussien, definitely 5 stars!!”
Mobile Phone Accessories
“I am full of appreciation for sales rep., Nancy Abadio who went the extra mile to assist me with opening a new account and with me bringing my own phone for activation. Her patience towards me and my lack iPhone savvy was praise worthy. She also helped me by wiping the previous owner's data. I've been to Verizon and AT&T and did not receive anything near the customer service Nancy produced. I was fortunate to come into this Cricket branch to find a kind and friendly young lady ready and willing to help me . I will recommend Nancy to all who need Cricket wireless service.”
Mobile Phone Accessories
“I've been using cricket for 3 years. Never had a problem. Customer service is great. It's funny they are under att, and att sucks in everyway. This cricket store on international blvd is my favorite. All thr seniorita there is very nice.”
Mobile Phone Accessories
“I switched back to Verizon yesterday after being with AT&T for a little over a year. AT&T was a horrible experience from start to finish. Will never do that again. Augustine at the Verizon store was a dream come true he made the transition very easy even though it took two days to accomplish. AT&T made it very difficult. Augustine even set up my Verizon app on my phone. That was lovely. We also switched over our Internet off of AT&T to Verizon. This will be a new experience for us. I look forward to it. No more AT&T complications, drop calls, TV going out on a regular basis.”
Mobile Phone Accessories
“Ms Sarah Elliott,Was very welcoming and patient while assisting both myself and granddaughter with our purchase of a a new cell and adding a new line to my existing account. I would definitely refer to her as a awesome customer service representative !!Thank you Sarah!!”
Mobile Phone Accessories
“By far one of the best experiences at any att store and there's one person to thank for it all.Ira HairIf you are buying anything from this location buy from that man!He's got a good heart. I wish him the absolute best for his service he provided. Loyalty and honesty are NOT the same thing but you earn loyalty WiTH honesty.Ira solved my cell issues and worked with me, patient with me for a few hours. This experience far exceeded any prior.We had genuine conversation and instead of simply trying to make a sale he just DID his job! It's a DoG eat DoG world out there and most people will do anything to sell you crap u don't need but he didn't even try that with me. We both understood at that another location the man wanted to make a sale and did me wrong as a customer. ( my words not his ) but I will never go back to the Lafayette location as I know some of the employees now are not genuinely trying to take care of a customer and have them coming back they are trying to get a quick buck. Well they won't get another from me and I will get his name and I will review him later. Good people do not deserve to be played.Do good... good things come! I will spread the good word and I hope this employee has people flocking to him for his service!”
10:00 AM - 7:00 PM
2992 E 9th St, Oakland
Mobile Phone Accessories
“I had a great experience. The young man Murtadhd T was extremely helpful too. Courteous, and kind. I really can't say enough, patient. He is whom I think of customer service is like suppose to be. He cared. I really needed phone service because I found out my daughter's service was off. I had a medical emergency and had no phone service. Scary to say the least. Thank you Murtadhd T again you made my day.”
Mobile Phone Accessories
“The lady went above and beyond for us! She was amazing! She helped us set up the new phones and explained the plans very thoroughly. She even explained all the perks. Very pleased and the customer service was excellent.”
Mobile Phone Accessories
“This is an AT&T store where we received the best customer support ever. The credit should go to Mario. Hope there is only one Mario. We needed a new phone and my husband's iPhone was so old that there were several complications. It took forever to transfer data from his old phone to a new phone. We were there for more than three hours (painful long) but Mario was patient and kind to help us. While he was helping us, he continued to answers the questions from his colleague about other customers. There were several times a rush of customers coming in to the store, yet he stayed calm and attentive to ever in the store. Thank you, Mario!!!”
Mobile Phone Accessories
“Went in this Wednesday to get me an iPhone 6 charger the lady at the counter can't remember her name she gave it to me for $6 dollars when she could charge me 10 that's very nice of her and I appreciate that”
Mobile Phone Accessories
“Jaqueline helped me cancel a line, port an old number to my phone (without having me get a new sim card) and pay a bill. This metro store has the best customer service!”
Mobile Phone Accessories
“I love the SERVISE their they treat you like family .and very friendly.i would anyday send PEPOLE to his store .outstanding .been a bost mobile customer for 6yesrs .thank you for your friendly service ...WILLIAM CAMPOS.”
Mobile Phone Accessories
“I received phenomenal service at this location. I went in having trouble with my SIM card and they helped me right away. When I had to momentarily leave to pick up my little sister they gave me a spare phone to take with me for emergencies since they were transferring things from my old phone to my new one. They worked with me with every problem we encountered and made me feel very welcomed. I definitely recommend stopping by here for help or great service”
Mobile Phone Accessories
“Assad helped me transfer from Verizon to Metro. I had previously gone to this location to ask how I could transfer and Assad was the same person that told me what my steps were. I did what needed to be done on my end and today, I finally stopped in. He was knowledgeable, friendly, and helpful. Oh, and he speaks Spanish for those needing assistance in Spanish.Thank you, Assad!”
Mobile Phone Accessories
“Best experience ever, I went in to get a new iPhone. Ethan went above and beyond to make sure I got the best value for the money. He tapped into every deal available, and I walked out with a new IPhone, Apple Watch and Tablet!Thank you for your service Ethan!”
Mobile Phone Accessories
“My Samsung zfold just stopped working the screen went black. I was gifted a 12 max pro iPhone but it had a cracked screen. Called cell doc, and in 20 min it was a brand new phone.Thank you I will return again if my phone needs repair.”
Mobile Phone Accessories
“Ordering my iPhone 15 Pro Max White was a big pain. I had originally ordered same day pickup at the Danville Location and ended up canceling my order due to the bad customer service i had gotten from the danville site. I had eventually reordered the iPhone and ordered same day pickup at the concord/sunvalley mall location. I had waited the whole day with both call or email. So i waited another day and decided to go in person and was warmly welcomed by Roger. Roger was a blast! He helped me get my iPhone that same day. Had a great time and was taken care of. Roger, i appreciate your help and I hope you get a raise”
Mobile Phone Accessories
“I was inside this location today in the guy working alone he deserve a raise he was extremely patient with explaining in helping me with everything made sure everything I needed got done for sure a satisfied customer Thanks”
“I worked with Darin today to resolve an ongoing issue that was impossibly to resolve over the phone. He was very patient and worked with me and his available resources to get my issue taken care of. He was professional, helpful, and understanding. I really appreciate you Darin! Thank you!”