8:30AM - 5PM
3641 Mount Diablo Blvd, Lafayette
Post Offices
“The bad reviews worried me but at least in my experience today it was totally fine. Rang the doorbell, lady came out quickly, I explained my issue with my package not being delivered to my home, she found it and gave it to me. Easy as that.”
“Hey! If this is your flag which I think it is because of POW flag, is time to change it. The flag is split into two and that's a nono. Jun 2025, two months later on a visit, new flag, thank you.”
“My experience was so pleasant and the employees were just so kind, helpful, and professional.The lady that helped me was named Maria she was great she was very professional and thorough about her job and made sure that I got my needs met in the most kindest way so thank you Maria for everything and making my day a lot more pleasant.To whom it may concern that lady deserves a raise or maybe a Thanksgiving bonus to show her how much she is appreciated....”
“I remember watching this place get raid d back in the 2010s.All the FBI OPERATIVES were long haired hippie looking dudes jacked like Thor.This place is possibly still.infiltrated with feds that look like bums.Too bad THAT the more you smoke, the lower your IQ.They make this stuff in labs that 10x the potency of that THC.”
“I’ve been coming to this post office for two decades. Always friendly, helpful and to the point. Happy to see my federal tax dollars going to something truly useful.”
“Ms. Avery, and the other young lady who were working, do an outstanding job of taking care of customers!
Very professional, polite, and attentive to customers needs! The ladies need to be commended for a job well done!”
“i completely forgot my old school id two days ago when i picked up my package and i just got it in the mail today! i didn’t even hit anybody up for it! a+ customer service thank you very much”
“Shout out to YVETTE! I normally dread going to the post office, but she made my experience so special. She has wonderful, personalized service, a constant smile and works with the customers to ensure they’re getting the best price possible. Goldstar employee!”
“My husband and I just received such high quality service it honestly amounted to concierge level service from Ali who processed our expired passport renewal. We arrived without an appointment (you can make an appointment but they will try to serve you if they can even without an appointment,) Ali took our photos, processed the forms and in ten minutes at most, we were all set and out the door. Best of all was Ali’s professionalism and friendly attitude.
UPDATE: On the above review and an added exceptional experience. We applied for our US Passport renewals with Ali at Alamo USPS on July 15, 2025. We received our new Passports Aug 13 and 15, 2025. Great service time.
On Aug 15, 2025, I took my 95 year old aunt in for passport renewal of her expired passport. Ali helped us. His patience and professionalism were superb. Great staff at Alamo, USPS office.”
“I never thought I would give a USPS location a high rating, 'til I came to this one. They're so friendly and helpful. I was trying to mail a couple of packages and surprised by the cost going to the other coast. I didn't even say anything but the lady there was so nice asked what it was and offered me cheaper mailing options. She even gave me the supplies to repack my packages. And I saw them even offer tape to help someone seal their package better. Can I just say Wow, that's so nice! Usually you get someone very moody behind the counter at other locations that would tell you to buy your own tape. This location is a USPS gem.”
2:30 - 5PM 9AM - 1PM
1333 Park Ave, Alameda
Post Offices
“While this post office is somewhat hard to find (next to Alley &Vine) once I was able to do so I was greeted by a very friendly US post office person. Miranda was super knowledgeable, friendly, and made my eBay return a breeze. I highly recommend this location.”
“Ruth was very kind and helpful here! She's an excellent employee. She saved me $50 today by finding a spare box in the back so that I didn't have to use the XL size they had in stock. The XL would have cost $74 (and was too big for the stuff I had to ship), but the box she found only cost me $24 to ship. Thank you Ruth!”
“I always have a great experience at this Rite Aid! The staff is friendly and super helpful, and they usually have everything I need in stock. I love the variety of products they offer, especially the seasonal items!”
“I go here all the time and the staff is always courteous and efficient. There's usually a pretty good sized line, but they keep people moving and overall I would say they do a good job.”
9AM - 5PM
9201 International Blvd, Oakland
Post Offices
“Thank you David for having a smooth transaction with you. I ask an envelope and without hesitation you gave me one and you explained the normal envelope and the priority one. You're kind to me and you have patience of answering all my questions.
Thank you for helping me.”
“I love this post office. The sistah that works in the far corner is so incredibly helpful and proficient at her job. She is so on it, that I usually leave feeling better than I walked in because she makes the experience so pleasant and clear. If it weren't for parking I would use this post office exclusively. I will say that the USPS should update the equipment. Some of the machines seem like they haven't been updated since before Regan was president.”
“Came here to leave a rating just because the lady behind the counter this afternoon was the sweetest USPS employee I’ve ever met. Transaction was smooth and fast too!”
“I have never had a bad experience at this location. The clerks have always been friendly and helpful. In fact I applaud them for working in such a challenging environment. Lack of leadership, at the top, (De Joy), covid, lack of employees, and long hours, have made a very difficult working situation for these people. I think them for their perseverance.”
“They don't answer the phone because they don't have one here unfortunately, they have really long lines, and the only good thing about this office is they are helpful and are nearby where I live so I can send packages”
“There was a queue, but the lady behind the counter was courteous, friendly, patient, yet very efficient.
It was such a joy to watch her work, I didn't mind rejoining the queue when I was done putting my packages together.
If every business had a Kwana (I hope I spelled her name right?), this world would be a much better place!”
9AM - 5PM
2121 Meridian Park Blvd, Concord
Post Offices
“Passports! I had to get passport renewals for minors, and that can only be done in person. It was impossible to get an appointment anywhere, but they do walk-in passport applications here!!!
Here is what I learned and my pro tips:
-walk-in appointments MWF 9-10am ONLY
-They only take the first 20 people… (I don’t know if that’s actually just the first 20 passport, but I don’t think it’s groups)
-If you’re number 21, you’re gonna have to come back another day
-If you wanna make sure you are in that first 20, you need to get your rear end there *** early*** (the line was about 30 people along by 8:30 AM today)
-don’t think that you can show up at 9 AM and be fine, at least not at this time of year
-Come with everything already completed
-Use black ink only
-Better yet fill out your application online and print it out
-Don’t worry about passport pictures, they take them there and charge $15
-They take check or debit card for passports. No credit cards.
-They’re strict and very busy, so bring your patience, be polite and be humble to their process
-if you are eligible to renew by mail, just do it and save yourself the hassle
The lady that helped me was very down to business, but awesome! I think this post office is great, they’re all nice and helpful.”
“This is a great post office! It's unfortunate that their reviews don't reflect it.The staff is always incredibly helpful. And they have a lot of patience in dealing with helping people with their packaging. I've never seen a look of contempt from any of them. In fact the opposite. 5 Huge ? ? ? ? ?”
“Applying for my son's passport here was a breeze. Filled out all the details online and came here with right set of documents and took the photo at the facility. Overall it took 15 minutes at the facility and received the passport in 4 weeks.”
“Went to the post office to ship a package and mail some letters. I arrived a little after 11:30 and the line was out the door. It took about 15 minutes before I was served. Maybe 10-10:30 is the golden hour. It would be nice if there was a dedicated parking lot, but I have a feeling the majority of patrons are walk-ups. I appreciate their constant cleanliness, knowledgeable employees, and their constant stock of domestic and international stamps.”
“Ive gone here like 6 times in a span of 3 months to send letters. People are so rude to the staff!! You get entitled people not doing basic research that hold up the line. The staff is EXTREMELY patient and dont take out their frustrations on other customers. Be prepared when you come in so the rest of us dont have to waste our time because of you. I will say.. the only male worker is extremely slow.”
“The Lafayette post office is a great place for your needs. And their customer service is awesome. They got above and beyond, to make sure their needs are met at their business. Thank you.”