This United States Postal Service location at 2070 N Broadway in Walnut Creek is known for its friendly and helpful staff. Customers frequently mention the welcoming attitude of employees like Ruth, Theresa, and Teresa, who greet everyone with smiles and positive energy. Despite busy periods, the staff remain patient and attentive, offering guidance when needed, especially during shipping and sending care packages. Many reviewers appreciate the staff's willingness to take the time to assist, even early in the morning or during busy hours, with some staff members working since 3:30 am to ensure smooth service. Parking is described as easy and free, making visits more convenient. While lines can form, the overall experience is positive, with customers noting the helpfulness and hardworking nature of the employees. The location also offers walk-in passport services. Customers value the staff's dedication, often returning because of the friendly atmosphere and good service. Overall, the Walnut Creek USPS is appreciated for its welcoming environment, helpful staff, and efficient service, making it a trusted place for mailing, shipping, and other postal needs.
Ruth was very kind and helpful here! She's an excellent employee. She saved me $50 today by finding a spare box in the back so that I didn't have to use the XL size they had in stock. The XL would have cost $74 (and was too big for the stuff I had to ship), but the box she found only cost me $24 to ship. Thank you Ruth!
April 2026
Thank you so much Mr. Hong for your help! I had an international package that was about to be shipped back to the sender. Mr. Hong helped me located the package successfully! It was almost 6pm, they are still working. Thank you sooo much for your kindness and hard work.
April 2026
I had the best experience here! The staff was extremely nice and there was no line!
