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“Rokform is my go‑to Christmas gift shop for the men in my life. It truly is a one‑stop shop, and I absolutely love their showroom in Irvine.
The team—Shady, Claire, Jessica, and Madelyn—are extremely knowledgeable and do a great job explaining the products and helping you find the right fit. My brother‑in‑law is a firefighter and motorcycle rider, and he has gotten incredible use out of the phone case and mount. I am very happy with the products I have purchased & will continue to purchase from them because of their high quality. Thank you Rokform!”
“Kevin R was a total professional who efficiently figured out my phone issues and helped me activate my new phone. He also has a pleasant demeanor and good communication skills. I highly recommend him.”
“Visited your store on Pico in San Clemente this morning. Met Kylee who was so nice, patient and informative. She helped me resolve an issue I had that I thought would be complicated. What a great attitude and personality. It is so awesome as an 82 yr old guy to have someone spend time with you, make sure your issue was understood and then resolved.”
“Peter was above and beyond knowledgeable and excellent. I came in to get a new phone for my birthday. He made the process so smooth and easy and has such a great personality. Truly an asset to your team!”
“Claudia was amazing! She helped us so much with our phones and accounts. Explained and walked us through every detail, answered all questions, all while being an absolute joy personally to talk to during the entire process! Thanks again!”
“Excellent service, a friend recommended cricket to me and told me that he will look for Ara and he was not wrong. She is very patient, she helped me with everything, very good”
“Ms. Ines was quite friendly, patient, and very knowledgeable. She was forthcoming to suggest and explain the nuances, cons and pros of different plans and phone exchanges, best suited for our three-member family usage. Her communication ability is authentic, effective, and efficient. She is one of the best, most helpful retail representative I have encountered over a couple decades.”
“I want to give a huge shoutout to Zach and Lucas for taking care of me and assisting me with my smooth setup and helping me with my issues. Those two gentlemen need a raise and promotion! Absolutely crushed it when the store got busy and helped multiple people simultaneously! Kept the utmost professionalism and respect throughout the store! Any time I need something from Verizon, I’m going to them only! And will definitely be sending my friends there. Keep up the great work gents!”
“Great customer service, went in for a sim card and the gentleman that helped me was super helpful and more than happy to help. Im mow upgrading my phone next week when I get back from vacation. Thanks again for the support!!”
“Trinity helped me twice at this location and she is amazing. She provided me with efficient and excellent customer service even with a line full of people. She is attentive, polite, calm and professional. I am so grateful she was able to help me quickly with a new number and issues with my work phone texts. She deserves a raise because she’s an expert at what she does and is great with people. I will be recommending her to all friends & family. AT&T is very lucky to have Trinity working here! Thanks again!!”
“Claudia was fantastic, absolutely fantastic. She help me unwind some horrendous mistakes made by Verizon's outsourced customer service from overseas. Claudia was not only a life saver, but was a life saver under pressure, with grace, with ease and speed. Verizon should give her a promotion, then AI-clone her and dispense with the outsourcing. . . just sayin.”
“Alejandro gives the best costumer service! I did an upgrade because I got offers just to be a Cricket Customer, I have 5 lines in my account and I pay $25 per line!! I always recommended Cricket Wireless to my friends!! TY guys.”
“Denise was great! She helped me get everything set up, her customer service skills are great and she made the process very smooth. I would highly recommend her for any of your cell phone service needs. Thank you Denise!”
“Came into the AT&T store and worked with “Sara.” She was very knowledgeable and helped us greatly with our account. She was so pleasant, kind and courteous. What a great experience.
Truly an asset to the AT&T team.
Thank you ”Sara””
“My phone was just stolen at work and I walked in stressed about the costs around Christmas and the young female Verizon employee was beyond amazing! She was efficient, knew her information, and made the transition the easiest I’ve ever had at a store. She deserves a raise!”
“I came into the Lake Forest store 4 days before Christmas to have my phone fixed. It wasn't charging properly and I was welcomed by Lavi who helped me through the entire process of getting my phone fixed. He had it fixed in less than 2 hours. Super kind and professional! Thank you!”
“Adam and Nelly were rock stars in helping my elderly mother and father set up a new phone. Adam spent almost two hours troubleshooting and his patience was phenomenal. Service was above and beyond and we couldn’t be more grateful! Ten stars for both of these gentlemen!”
“This is the best store in OC, super pleased with the way they work here. Alex is a GREAT HELP! Check them out if you need a phone. They will help you understand your bill and phone plan.”
“I brought an old iPhone to them a iPhone 7. It wasn’t charging and the screen was cracked. They were very helpful and had it back to me the next day. Working just great at a great price.”
“Expertise and efficiency is demonstrated while smiling faces assist even the most difficult issues. The quality of SanJaun Capistrano Boost Mobile is second to none.”
“Hey listen.. Mario has the most outstanding customer service I have come across in the last decade. If he does not get a raise in the near future, his talents and expertise can take him to new heights. Thank you At&T.”
“Britney gave me an excellent service five stars and the manager very helpful too, and Hector, they gave me fantastic service. Thank you. I called from ladera ranch and the brand there they didn’t want to help me .”
10:00 AM - 7:00 PM
520 Spectrum Center Dr, Irvine
Mobile Phone Accessories
“I young lady helped me with my data transfer and was the best service I’ve received from this store.
I don’t remember her name but she wore black framed glasses and a black hijab, thank you for your help !”
“Thank you Melissa for all of your assistance and professionalism! I have followed you from your previous store to this new location. Hands down one of the best managers!! I look forward to working with you again!”
“Sophia was GREAT GREAT GREAT!!!
She was as professional as one can be.
She broke down every thing I asked and a lot more.
I’ll definitely be back to buy some of the perks that she explained.
The other gentleman that was there was also GREAT!!!
Thank you Verizon!!!
See you soon!”
“5 stars to the store reps at the ATT store at the Aliso Viejo town center. They were very polite and professional. They were able to answer our questions about the concerns we had about our account.”
“I’ve dealt with numerous carriers and retail stores over the years and my recent experience at the RSM T-Mobile store is second to none. I usually dread going into retail stores but I promised my daughter a cell phone for her birthday. Mobile Experts Andy Bill and Dylan Flippin were incredibly honest, knowledgeable, and passionate about what they do. They made the process quick, fun, and did not try to upsell me. In fact, I got a free line as part of a promotion! I definitely recommend this store thanks to their stellar customer service.”
“Just had my s23 ultra fly off the roof of my car at 70kph. Apart from the back glass breaking the phone is completely fine, thank in no small part to the spigen case I had on it.”
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“Hands down amazing customer support from both Chris & Vanessa. Saw both reps on two different days & they are beyond patient, very thorough w explaining everything necessary & also very kind. Really appreciated both of their assistance.”