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“Rokform is my go‑to Christmas gift shop for the men in my life. It truly is a one‑stop shop, and I absolutely love their showroom in Irvine.
The team—Shady, Claire, Jessica, and Madelyn—are extremely knowledgeable and do a great job explaining the products and helping you find the right fit. My brother‑in‑law is a firefighter and motorcycle rider, and he has gotten incredible use out of the phone case and mount. I am very happy with the products I have purchased & will continue to purchase from them because of their high quality. Thank you Rokform!”
“I got to my appointment early and was greeted and helped right away. I wanted to see if I could trade in my old watches and iPad as well as reduce my monthly bill. Kevin and Derek both worked with me and let me know my options for the trade in but most importantly they got my bill reduced by $47!! I was so happy. 10-10 recommend”
“Ruby with the AT&T store at the Pico Pavillion is an amazing access to AT&T. Having worked in customer service all my life, I have never witnessed such professionalism, efficiently and courtesy. Incredible.
Ashwin set up my new phone and was engaging and eager to emulate his mentor, Ruby.”
“Peter was above and beyond knowledgeable and excellent. I came in to get a new phone for my birthday. He made the process so smooth and easy and has such a great personality. Truly an asset to your team!”
“Even though technology has a way of sometimes making things difficult or inefficient, the gentleman at the store were so kind in helping me. Ben did a great job in getting me through all the changes I needed implemented. Thank you so much!”
“5/5 because they deserve it!
Christian was an absolute angel and helped me immediately. The place was clean and he greeted me. I was having a very terrible day and could hold back tears but I needed a new phone after losing mine in a car accident. He assisted me and the process was so quick. By the end of it, I had tears of joy because my needs were exceeded. Great guy!”
“I came in as a walk-in to try and transfer from AT&T to Verizon. Ines greeted me right away, and assisted me. The whole time she was super nice, and talked me through all my options while trying to save me money. I got a new phone with a lot of accessories as well. Overall, the experience here was quick, efficient and super helpful. I am so happy I switched to Verizon. Thank you Ines and everyone at this Verizon location!”
“Fantastic service! Brought my phone in to have the data port repaired. They had it ready and working again like new within 2 hours, and for a very reasonable price. Definitely will keep this place in mind for any future tech repair needs!”
“I came into the store today to fix my Google Assistant because I am not Tech savvy. Freddy assisted me and greeted me as I walked in. He was able to solve my issue within 2 minutes. The store is very clean. I recommend this business”
“Roland is a stand out employee with incredible patience and adept at managing customers as they wait . A valuable trait . So knowledgeable and efficient as he goes through the machinations of set up and data entry ! Couldn’t ask for more !”
“Alejandro gives the best costumer service! I did an upgrade because I got offers just to be a Cricket Customer, I have 5 lines in my account and I pay $25 per line!! I always recommended Cricket Wireless to my friends!! TY guys.”
“Denise was great! She helped me get everything set up, her customer service skills are great and she made the process very smooth. I would highly recommend her for any of your cell phone service needs. Thank you Denise!”
“Expertise and efficiency is demonstrated while smiling faces assist even the most difficult issues. The quality of SanJaun Capistrano Boost Mobile is second to none.”
“Ruby at the AT&T store next to Pavilions was absolutely amazing. She was the only employee there while helping four different customers at the same time, and somehow still managed to give everyone great service. She stayed friendly, calm, and incredibly helpful the entire time without making anyone feel ignored or rushed. She got me everything I needed and more made the whole experience easy and stress-free. Honestly, it was one of the best customer service experiences I’ve had in a very long time. AT&T is lucky to have someone like Ruby working there and should pay her accordingly.”
“Wonderful help at this convenient and clean store.
Ivan was SO helpful, and was such a pleasant person to work with!! And very knowledgeable about all of my needs in selecting a new telephone.
And the other gentleman (I believe his name was Matt) was helpful also.
A very positive experience in every way.”
“Incredibly helpful staff and a fantastic selection of products! I got my new phone set up in no time, and they took the time to answer all my questions. Definitely my go-to place for all things tech!”
“I brought an old iPhone to them a iPhone 7. It wasn’t charging and the screen was cracked. They were very helpful and had it back to me the next day. Working just great at a great price.”
“Roland was a Really helpful. I was lost in trying to set-up my new iPhone 17 and I was LOST!!!
Roland in minutes he guided me through this maze and got my phone up & running
A BIG Thank you: Roland
Ed Kent”
“Sophia was incredibly helpful and knowledgeable- she made the whole process a very smooth and easy transition and really looked out for us and what we needed. Super appreciative of her efforts, expertise, and kindness”
“I came into the AT&T store today not too happy about some unexpected charges I noticed on my account. Blake went the extra mile giving me a printout of my current bill readjusting our entire account. My husband and I both left with brand new iPhones and a cheaper bill! Thank you Blake and AT&T Dana Point for your tremendous service!”
“Natalie was great. Ended up having a problem and calling the store to try to fix it. The other guy that works there picked up and then put me on hold. I literally drove to the store while on hold, saw him just talking to people, and had Natalie help me instead. When I’d come in earlier she had gotten through like 3 customers and me before he’d finished one.
Try to go when it isn’t busy.”
10:00 AM - 7:00 PM
520 Spectrum Center Dr, Irvine
Mobile Phone Accessories
“I young lady helped me with my data transfer and was the best service I’ve received from this store.
I don’t remember her name but she wore black framed glasses and a black hijab, thank you for your help !”
“The customer service at this AT&T store was truly incredible. I want to personally thank all the representatives and everyone there, especially Melissa, Sheran , and Nay.
For several days, I was dealing with a major issue with my network and data, and they were there supporting me every step of the way. They were patient, professional, kind, and genuinely committed to helping me resolve the problem.
Melissa, Sheran, Nay, and the entire team made a difficult situation much easier, and I truly appreciate their outstanding service. Highly recommended.”
“The store manger and staff each has outstanding customer relations skills. I also observed staff with other customers and they all did GREAT! The manger, Hector, was exceptional!!!”
“I called before about getting a new cell service and rates about a new phone upgrade and they were very happy to help! The person helping me was an absolute genius in finding out what plan worked and what phone would be best. I believe if i am correct their name was Taylor, if anything he was sort of a tall brown haired man. Thank you so much for helping me out! Until I get that money for the phone!”
“Bought the iphone case with lens cover. Great customer service and warranty. Love the product design and lens protection.
I also got the airpods carrying case. The magnetics are strong, and manual clamp is a great design to prevent the airpods from falling out.”
“The actual people working there are friendly and give great, quick service. The company does everything right except for understaffing this location. Everytime I go the waittime is high and theres only 2 or 3 people working. Theres always like 5 people that need help in the store. Im happy with the company and the people but please staff more people.”
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“We had a great experience at this AT&T store. Vanessa was very helpful with finding a new phone and trading in an old one, and she even helped us find a cheaper plan. Appreciate all the help!”