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“Do you want super fast, experienced and quality customer service? Visit SD Cell Phone. They can help with SIM cards, cell repairs and accessories. Sanjay speaks multiple languages and is super friendly.
We traveled an hour just to come here, and it was totally worth it.”
“I've had my iphone screen and screen protectors replaced here several times and they always do a great job and it never takes longer than 15-30 minutes. I highly recommend Phone Zone!”
“I recently visited the AT&T store at Parkway Plaza and had an outstanding experience. From the moment I walked in, I was greeted with friendly smiles and a warm welcome. The store was clean, well-organized, and had a pleasant atmosphere, making it easy to browse and find what I needed.
The staff were incredibly knowledgeable and attentive. EJ, in particular, went above and beyond to help me with my questions and concerns. They took the time to understand my needs and provided personalized recommendations that perfectly suited my situation. I never felt rushed or pressured into making a purchase, which I greatly appreciated.
When it came to setting up my new phone, the process was seamless. The team ensured that all my data was transferred correctly and walked me through the setup step by step. They also provided helpful tips and tricks to get the most out of my new device.
In addition to excellent customer service, the store had a great selection of products and accessories. The pricing was competitive, and I felt confident that I was getting the best deal possible.
Overall, my experience at the AT&T store was exceptional. The combination of a welcoming environment, knowledgeable staff, and outstanding service has made me a loyal customer. I highly recommend this store to anyone in need of AT&T services or products. You won’t be disappointed!”
“Carlos was great! He was very professional, helpful, solved a problem I was having on our account and took care of setting up our new phones quickly. We will definitely come to this location from now on. :)”
“We came in to transfer a line and Eli was the Gentleman who helped us. He had far exceeded our expectations. Not only did he get us transfered he also helped us with my daughters phone whose battery was constantly dying. Told me what to do and how to do it while he was helping with the transfer. He had me call while he was doing the transfer and then walked me through the claim over the phone. He was a great help. Thank you so much Eli for everything. At&t should be proud to have you, I know I am. Thank you again.”
“Chang is the best. He helped me get a new phone so quick. Great service. I wanted to switch to t mobile but will stay because of the service I got today. Thanks!”
“I love these men! They do excellent work!They have repaired 3 different phones for me. The prices are more than reasonable, the service is excellent, and they take the time to help each individualperson and explain every step along the way! I will always go to them!Thank You!”
“Brought my phone here twice now to fix the screen and I’ve been happy both times. The staff is really nice, their pricing is totally affordable, they are super efficient, and most of all they are FAST. Definitely recommend!”
“My old phone died -- I'd had it for quite a few years -- so I went here to get a replacement. The process was quick and easy, and cost less than I would have guessed. The clerk/tech was very clear and open, and answered all my questions. He was able to clone my old phone, so I didn't lose any contacts, or even the images in my photo gallery. Everything went very smoothly. I am very glad they are open on Sunday. The new phone is really nifty!”
“I know this place since 2000 until now Best customer service help me with supplies to my phone. You can pay bill. Also if you want I really recommended to everyone.”
“I visited the AT&T store at the College Grove location and received excellent customer service from Hunter James. The service was professional and prompt. Additionally, the rest of the staff were very kind. This was my first time at this location, and I will be returning in the future due to the superb care I received from the amazing crew.”
“The service i received at this location was superb! I believe his name was Louie, that rep was amazing! Was very knowledgeable on the problems I had and handled everything very efficiently.”
“My phone took on water damage over the weekend, and I thought it was a total loss. I brought my phone to Mario to ask about data recovery, but he was pretty confident it just needed a new screen. A couple hours later, he handed me my fully functional phone and patiently answered all of my questions. I'm back up and running for hundreds less than I thought it would cost me. Very, very pleased with his service!”
“John was very helpful! He ended up saving me like $700 on my new phone and he got everything set up for me very fast! He deserves a raise! Great customer service!”
“Great service! Rod was very kind and knowledgeable. He made it easy to update my plan and took the time to make sure all my questions were answered. If you're choosing a store location, this one is especially nice.”
“The were professional, polite and was exceptionally as far as making sure that I had everything that I needed, my experience there was very overwhelming. I went in expecting to just ask a question and left ended up switching companies”
“Carlos and Khalid were great! I switched from T-Mobile and Metro PCS. My biggest thing is being able to get in and out as quick as possible and both Metro and T-Mobile took over an hour and a half sometimes close to 2 hours to get me squared away with a new phone. I went into cricket and was greeted by Carlos and I told him I want to get in and out of here quick with a phone and new service, I was in and out in less than 10 minutes paid and done. I would recommend this location entirely, and would recommend cricket in general as I've already experienced far better quality of service.”
“Over the last 10 years I’ve been with the company, this was the best AT&T experience I’ve had. Painless and straight to the point. Thank you Misael!!! Thank you AT&T!!!”
“I got my cellphone repaired here through my insurance with T-Mobile and my phone was
returned to me in brand new condition! I had dropped my phone on concrete and my clumsiness caused my whole front screen to be cracked and half of the screen was blacked out.
The repair was very quick, just under an hour.
The shopping center the repair shop is located has plenty of parking and shops/restaurants to browse or eat at while you wait.”
“Steve is the person to ask for if you have a non tech savvy friend who needs a new smart phone or watch. In my case, Steve was there 100 % for my friend who bought a new smartwatch...she bought it because of its fall activation features, primarily. Steve guided my friend through each step, explaining the watch's features, followed up that she actually received her purchase made at Costco and then made an appointment with her to activate the watch. He is patient, kind, and takes all the time a non-tech savvy customer needs to feel comfortable with their new purchase. Steve is the go-to personI recommend for T-Mobile services at Costco La Mesa.”
“My representative was super nice and efficient, West helped with upgrading my broken phone, got me a great deal on the new iphone 15. Great experience with this location and West.”
“Update 7/1/2024 - Wow, another amazing transaction but in person and via phone with Anthony. Anthony is EVERYTHING He is excellent at providing clear and concise explanations in regards to my inquiry to update my most recently purchased phone to a larger phone (plus) etc., Anthony was patient as he is helping me and my elderly father, gregarious and shows true care and consideration for the customers. He is not pushy and makes you feel at ease and confident w/your purchase(s) etc., He is a superstar - please recognize him. He is the cherry on top since this was my 2nd great interaction w/this site. THANKS AGAIN ANTHONY
I am taken aback cause I came on here to write a review specifically about an employee and I see a negative review about him and I cannot believe it cause me and my father had service with Dominick/Dominic (6/25/2024 @ 1pm) and he EXCEEDED our expectations I am not a huge fan of Verizon when I call the contact center so I had to go in and Dominic was amazing. He helped up get a new Iphone, walked us through options, deals and transferred all Android data to the Iphone and let us know he and their store were always available to help. I will always go to this store moving forward for my needs because of his great service, professionalism and care/consideration. He is an asset to the company and made our day. Thanks again D”
“The staff were completely professional. I came in with a problem on my phone and the employee Aisha was completely professional and was willing to help me out. In moments, the problem was solved. Both of us were happy. I would definitely recommend New Metro to everyone I meet. I love the company and how professional they are handling customer problems.”
“Riley and Anna at the Grove Verizon store were excellent, they were very helpful in answering questions and setting up our new phones, the phones we replaced were 7 years old and I don't do back-ups as often as I should. There were some issues transferring some of my data specifically my contacts, between the 2 of them they were able to work out a solution and all my data made it to my new device. All in all I would say it was a painless process for both me and my wife. 5 stars for Riley and Anna, great job and great expirience”
“I took my phone in because it wasn't charging. The staff there stated he could fix it in 20 minutes. I gave him my phone, waited the 20 minutes in my car, came back and my phone was charging again! Charged a fair price, much cheaper than having to replace my phone through insurance.”
“Travel for the company.So I didn't really know my locations my phone got damage and I needed my g.P s and my cell phone Daisy and anna very helpful ?thank you lady's ⚘️⚘️”
“I went to get a new phone because mine cracked. They were able to transfer all my information into the new phone. I really appreciate the patience and knowledge they have when helping a customer. I would definitely go there for my next phone.”
“Malik was great we had a problem with our broken phone trying to get an access transfer
pin, we were stuck in a loop with the customer service department and he dealt with the problem as fast as he could with patience and he got our problem fixed, he was handling the store all by himself with multiple calls in and simultaneously dealing with a block on the account, give him a raise!”
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“Great service. Jason was very helpful
He made the process of switching phones very easy and he was very knowledgeable about all the phones and seevices.”