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“Brought my phone here twice now to fix the screen and I’ve been happy both times. The staff is really nice, their pricing is totally affordable, they are super efficient, and most of all they are FAST. Definitely recommend!”
“Korey was our advisor and he first answered the phone with great customer service. Once we arrived at the store, he was attentive, friendly, and very patient answering the questions from both me and my wife. He assisted us with the purchase of my wife’s new phone and the transferring of the data. He was by himself and handled the multiple customers with patience, while still checking on us during the long data transfer process. We were very pleased with his customer service. When we commended him, he emphasized that he was trained by his excellent manager Paulina.”
“John went above and beyond expectations and did everything he could to provide me with a smooth experience. He took the time to help me when I was frustrated and didn't hesitate to help me get everything setup correctly. Amazing customer service and attention to detail. Would highly recommend and glad he was there when I walked in.”
“Steve is the person to ask for if you have a non tech savvy friend who needs a new smart phone or watch. In my case, Steve was there 100 % for my friend who bought a new smartwatch...she bought it because of its fall activation features, primarily. Steve guided my friend through each step, explaining the watch's features, followed up that she actually received her purchase made at Costco and then made an appointment with her to activate the watch. He is patient, kind, and takes all the time a non-tech savvy customer needs to feel comfortable with their new purchase. Steve is the go-to personI recommend for T-Mobile services at Costco La Mesa.”
“Thank you Brenda for helping us out ? connecting cell phone ? event though there was changed is you still were able to help us out you went out of your way.. ?”
“These guys have THE most patience with customers like myself that are misinformed and they stayed professional even with my looks lol, this is the only T-Mobile store to go to !”
“My phone screen was glitching again, I living at north area (near 56 ) now, so I decided to fix the different store. I went to UbreakFix at Encinitas and CPR Cell Phone Repair Rancho Penasquitos, Both companies had very high prices and said it will take
a three hours and more.
Here A-Z wireless, They responded very quickly and gave me unbelievable generous price, much faster than other companies. And my phone has no problems.
Thank you Neelesh ????”
“Jeff and Luis helped my family switch from at and t to t mobile plus got us a lot of money off the new phones!! They were very professional and awesome. It was simple and easy, first time my experience at a phone store was amazing and it was all because of Luis and Jeff!!”
“I walked in and made an appointment on kiosk. They were ready for me before my Rubio’s order was ready! John was extremely helpful and helped navigate a lost phone, a phone plan upgrade, and a new phone. He was knowledgeable, efficient, courteous, and very professional. I would gladly work with him again.”
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“Carlos was great! He was very professional, helpful, solved a problem I was having on our account and took care of setting up our new phones quickly. We will definitely come to this location from now on. :)”