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“Best experience I've had ever. Valeria at the passport window was amazing! She made me feel like I was one of her nieces! So helpful and friendly! Anyone looking for a passport service make an appointment here!!”
“Ben went above and beyond with helping me with my passport renewal. He was quick and knowledgeable. This was my first experience at this post office since moving here, and I am grateful it was such a positive one!”
10AM - 1PM 1:30 - 5PM
9805 Campo Rd Ste 165, Spring Valley
Post Offices
“Thank you Jessica and Quinton for always being so amazing and positive. We come for our business needs daily and it’s always a pleasure seeing them daily !!! Don’t go anywhere else they will take care of you no doubt”
2 - 5PM 10AM - 1:30PM
13961 Campo Rd, Jamul
Post Offices
“My son and I got our passports here. Everyone here is so nice and they were very patient with my wiggly toddler. The office is also well air conditioned which I really appreciate in this 91 degree weather. Great staff!”
“Came in early morning, there was zero line. Janel is super friendly and helped me pick the right shipping option. Janelle also offered additional supplies for future packaging needs. In and out within about 5 minutes.”
“I had a rocky start with the postal workers at the front desk being rude and insistent I was wrong. Things have been figured out and despite that, they have been kind and pleasant to see now that I need to go by regularly.”
“The staff here is always super kind and friendly! Limited parking out front, but they have a drive-through mail box in front of the building (on the left side as you're driving by). Good shipping cost/pricing.”
“The staff was very kind! I went in today for a passport renewal as a walk-in. They assisted me through the process and were very patient. Although I didn't catch their names, there were two incredibly kind ladies and a super kind man who helped me with buying shipping supplies and explaining the expenses. I was nervous walking in assuming a bad experience but I completely overestimated the place :) Thank you.”
“So this post office usually very busy and low staffed, and the mail through out 91941 is all messed up. But outside of those specific issue my last visit was very pleasant, compared to many others. the only reason I’m giving a good review is because of the teller, teller 12 her name is Joanne, she gets five stars! She was so sweet and kind and very helpful. The lady who was helping me before just couldn’t figure out how to help situation and Joanne was quick to help-me and correct my address complications. I give her 10/10 for service and patience. Ps this place is VERY busy between the hours of 3-6.”
“This is a wonderful post office. They are helpful, patient, competent, and cheerful. Our postman, Jeffery, is wonderful and everyone on our street appreciates his work. This post office is an important part of our community. Please don't give it a bad rating simply because you have to wait in line one day or have a single bad experience - do you have so little life experience and compassion not to understand that this happens? My husband and I have never had a bad experience at our local PO. Thank you so much to our Federal Workers and friends here!”
“Gerald was such a great help has the honest and sympathy customer service it really does show . Made my wait time in line such a great and quick experience. Thank you Gerald God bless you”
“I just wanted to leave a review of my wonderful passport appointment experience on August 20th with Jean? (Forgive me if I got her name incorrect). She was so helpful and really made the stress of getting two passports so much less. Thank you so much!!”
“I have been here multiple times and it's my preferred post office in the area. Sometimes there is a wait especially at the end of the day as they typically only have 1 or 2 people at the counter. But I have always had good customer service.”
“This location is very convenient. Parking is always available, they always have an ample amount of free shipping boxes available, and every employee I have come in contact with has been nice. I have shipped multiple items here and have never had any issues.”
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“This office its so efficient and cordial.
We came here after La Mesa office cancelled our passport appointments 3 times due to staff shortage. Rosie went above and beyond to help us get our passport application completed in less than 15 min, she is very knowledgeable kind and understanding. We are really grateful and pleased with her service at this office!”