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“I visit the pro shop the other day my son has a tournament. Gentleman was very knowledge and gave me some vital information I really appreciate his help. I would recommend this location if somebody was looking for the perfect”
“There seems to be new faces at this establishment and so far Omar is a phenomenal employee, sensational customer service, and will go out his way to find the shoes you need even if it takes him a few minutes. Thanks to him I'm now rocking some new Adidas in the color and size I was looking for. Thank you so much.”
“Jonathan was great. Was able to provide assistance with all of my requests. Even went to the back to find any additional inventory. Thanks Jonathan, Ill be back. Store has a wide variety of sports merchandise.”
“Thank Maria, she is just the best assistant for us! It's extremely hard for me to find my size, but she found it even in the other store and went with me to be sure everything is okay. We are really appreciate her help!
Also one young (probably Asian) man, didn't ask his name, he helped us very much to find sizes what we needed. Just beautiful
experience, thank your team!
P.s. the feedback system on the website not as perfect?”
“I had such a great experience thanks to Carolina! I received the wrong item in the mail, but she handled everything with professionalism and kindness. She went above and beyond to make sure I left completely satisfied, and made the exchange process quick and easy. The world needs more workers like Carolina—she’s the kind of person who makes you want to come back and shop in-store. Thank you so much, Carolina, for making my day!”
“If you go to this store look for the employee Omar. He's a phenomenal worker and he knows how to actually do his job by actually taking his time and looking for the shoe and if not he will also take his time to look for another store near you that has the shoe in stock for you. He serves you the best customer service there is to offer. He can sometimes be very busy because people really appreciate his effort and always go to him.”
“I want to give a Shout out to Marc. He's a great Sales Clerk. I had to make a couple Returns and he was very courteous, and processed my refund quickly. I needed to get an Extra Large in a Raiders Jacket but they were out of stock so without even asking him, he called 2 other Stores to see if they had one. I greatly appreciated Marc for his excellent Customer Service in finding the Jacket I wanted. The Carson store put it on Hold for me and I drove over there and Bought it. Thanks again Marc”
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“A huge shout out to Ruben for helping me today! Your positive warm attitude and willingness to have the best customer service this evening was top notch. Thank you so much!! I left out of Big 5 a happy lady =)”