“I was not expecting this to be a store, we were looking for buckets to pick cherries, I was a little taken back by the looks of the outside, once I side it looked like an old messy barn, but let me tell you the best part. Customer service is the best experience I've ever encountered. Everyone was nice and helpful, and one of the salespeople there coughed my attention. Every employee was busy and outside the building, I don't remember the name of this preticular guy but, the phone rang, he runed as fast as he could to get to the phone and I heard him shout, "hold on I am coming". His eagerness to get to the phone was amazing ?, not many people have this drive, especially not for a job they don't believe is worth. Thank you, salesperson, and thank you, Bg, for your kindness towards your employees.”
“ZYLSTRAS hardware. I love this place, I love the family that owns it. Linden is a small town and ZYLSTRAS is a big store for your needs. I work with the linden district and I go in for parts and supplies and it is RARE that they do not have what I need. The owners are genuine good people with good intentions.”
“This is a five star place. Very helpful staff, good prices compared to the box stores, and has that smaller family business feel (= they care). For example, recently I ordered something and when I realized it would not fit in my car they offered to drive it over to my home, on the spot, for FREE. My goodness. If only every local business cared about their customers like that.”
“We mainly come to Young’s ACE Hardware in Lockeford for the yummy pies. But when I check out their store. I’m very impressed by how well the store is organized and how comprehensive the product selection is for a hardware store. The store is not very huge but they have almost everything you need for home upgrades or repairs. The workers are also very knowledgeable and helpful. Of course, the pies are delicious too! Lol”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.