Metro by T-Mobile receives mixed reviews. Some customers truly appreciate the staff, finding them helpful with questions, phone activation, and transferring information even for phones not purchased there. They are described as professional and knowledgeable. Other customers express frustration, stating the store never has the phone they want and never offers deals. They feel the staff is not very helpful, pushes expensive phones, and does not offer family plan options.
i truly appreciate the staff, they always help me with my questions and everytime i get a new phone even if i dont buy it there they help me activate and transfer my info. i think treat others they way you want to be treated, even if im mad they help me and i end up apologizing.
November 2023
They never have the phone I want . Never offer deals. Have 2 phones and do not get family plan didn't offer it either. Not very helpful. Pushes expensive phones.
October 2023
They never have the phone I want . Never offer deals. Have 2 phones and do not get family plan didn't offer it either. Not very helpful. Pushes expensive phones.
