Verizon's Livermore location offers exceptional customer service, making it a go-to destination for mobile, 5G home internet, and business needs. Customers have praised the staff for their friendliness and helpfulness, with several mentioning the outstanding service provided by employees like Parker, Amanda, Jacob, and Allison. They assist customers with everything from purchasing new devices, such as the iPhone 14 Pro Max, to transferring services and setting up new plans. Even in challenging situations, like system issues or product unavailability, the staff remains patient, knowledgeable, and dedicated to ensuring a smooth experience. Customers often feel well-cared for and appreciated, with no pressure to upsell. The store also provides convenient online services, including scheduling appointments and picking up orders. Overall, the positive feedback highlights the store's commitment to excellent service, making it a recommended choice for anyone seeking mobile solutions.
Ronnie Mackson did a really good job walking me through my bill payment and helping set up my app and rewards
August 2026
Darrel who assisted was so patient in explaining everything and gave all the discounts we can have. Excellent job
August 2026
Very good service Chris and Ronnie were great, working xfinity is a pain, but they work through all the issues, very happy with them, would recommend they to my family and friends
