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“My adult son and I went into this store, Tuesday to have his new phone activated after his old phone was broken.
The customer service person on the phone that the Manager, Emily and we were dealing with was rude and not willing to help at all. He was also very insulting to my son who has medical issues that impairs his speach and him walking even though he is extremely smart and very physically strong. Emily was extremely professional and got his phone activated in spite of the phone service rep. Additionally there was a mentally unstable customer who entered the store ranting and raving.. he was quite intimidating. Emily and her staff did not let this customer intimidate them and eventually told the customer to leave without his anger shooting to the level he threatened it would. Kudos to Emily and her staff person. Thank you so much!”
10:30AM - 8PM
4253 First St, Pleasanton
Mobile Phone Accessories
“WOW! Needed a case for my older I-phone, and Amer “HOOKED ME UP”! If I need more help with my cell phone or computer…, this is a great guy to bring your technical problems! Thanks Amer!”
“Fantastic, careful, and thorough service. Austin helped me with my computer screen, explained the process, and was very conscientious throughout the process. They are my go-to's now.
They're old fashioned customer service doing high tech work.”
“Get Marquis a raise!! Very helpful and knowledgeable. Marquis and his Manager provided great customer service for my upgrade. One of the best experiences I’ve had at an AT&T branch”
“The technicians were extremely knowledgeable and supportive!
My screen was a bright white, and they not only restored my phone, but transferred my data to my new phone. They were patient with all of the questions I asked... They were amazing!!”
“Jonathan was very helpful and patient with us during our visits. The professional manner he expressed was incredibly helpful and engaging.
Thank you, Jonathan.”
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
“Brought iPhone in for back glass replacement, phone was fixed and I was able to trade in phone for full trade-in value with cell phone provider. Great service and cheaper than the mall.”