Under Armour Factory House offers a positive shopping experience with friendly and helpful staff. Customers appreciate the store's clean and organized environment, which makes browsing enjoyable. Employees like Leo and Bob are praised for their excellent customer service, knowledge, and willingness to assist with finding the right products. Many shoppers are loyal and return frequently, especially for popular items like Curry basketball shoes. The staff's friendly attitude and willingness to answer questions help customers feel confident in their purchases. However, some mention that while most employees are great, a few older staff members can be rude, which may affect the overall experience. Overall, the store provides a good selection of products, attentive service, and a welcoming atmosphere, making it a recommended place for Under Armour fans.
Leo and his team do a great job of customer service and keeping the store in pristine condition. I came in to pickup an order which he promptly helped with. The entire team assisted me as I added more items to my cart. Great job! You have a loyal customer.
October 2025
We are loyal Under Armour customers with over six pairs of Curry basketball shoes. This store has the best customer service. We always get the answers we need. Lisa was great today.
October 2025
I had a great experience at this Under Armour store! One of the employees (Leo) was super helpful, friendly, and made my shopping experience awesome. Thanks for the great customer service
