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“5 stars all the way across. Clean, helpful, and kind.
When I walked in I was greeted at the door, I believe her name was Jocelyn she was so sweet and went back a few times to look for shoes for me. Anthony is a Rockstar! He went above and beyond with making sure I was also finding everything okay and even shared some history on the Vans company. He was so helpful and kind to me and every other customer in the store.
10/10 recommend.”
“Absolutely love this store.
One stop shop.
All you need western wear and gear and accessories and jewelry on first street in Livermore.
Access to the boots 👢 🥾 store can be direct around back on second via their parking lot 🅿.
🚪 Front door is on 1st.
Employees are very friendly and knowledgeable and willing to assist if you need any help finding something. 🤠”
“I have been in The Boot Barn several times now. I typically try to support our local small businesses first but I was unable to find what I was looking for so I tried The Boot Barn. Now I continue to return. The clothes are super cute and nice quality. The customer service is amazing. They are super friendly and helpful.”
“I had a good experience in this Columbia Factory Store location. However, when I entered, I noticed that it may get quite busy during the rush hours, especially on the weekends. Otherwise though, the store was clean, there were a decent amount of selections, and the staff were friendly and welcoming. Overall, I think this is a sufficient and nice store to shop Columbia.”
“Cole Haan Outlet Store is one of the stores I must check out every time I'm in San Francisco Premium Outlets. The store has good quality products, deeply discounted prices, and friendly customer service. The Cole Haan shoes are very comfortable and durable. I have many pairs of Cole Haan shoes, and they have lasted years, and I like them a lot.”
10AM - 8PM
2810 Livermore Outlets Dr, Livermore
Shoe Stores
“High end luxury brand. Salvatore Ferragamo. The shop is in the San Francisco Outlet. There is a security staff that stands at the door to open and close it for customers. No snatch n grab on their watch.
The staff including security was terrific. Helpful. A staff member will approach you to offer assistance. I spoke with her and told her I was going to browse. No pressure. She was never too far away, the shop is not that large in physical size, so that was understandable. She was helpful without being intrusive. She provided great customer service.
I recall the women's shoe section was quite extensive. Gorgeous shoes in variety of styles and colors. Quality material, beautiful leather. But as I looked at the prices, they seem to be the same as retail. I checked later online and it was. This shop seems to be a retail shop vs outlet pricing. To add, there were no sales or specials. I did not buy anything. But before you do, check for the written return or exchange policy before you make a purchase. Make sure it is written on the receipt as well. From the other Yelp reviews, there seems to be an arbitrariness of the execution of the return/exchange policy.”
“Great selection of clothes and good deals. Wish the store was bigger since it’s a kids store, so more strollers. It was difficult to navigate with my stroller while others were also trying to get through.”
“We were looking for a pair of boots for my daughter's summer job for a construction company but that could be used for other purposes after this summer.
The service level from the sales person, his name is Andy and was there today, at the store was exceptional. He didn't bother us when first browsing and just asked once if we needed help. But given the wide selection of boots and that she was also willing to look at Men's shoes, we eventually asked for his help.
Andy looked at what she was interested in and disappeared into the back, emerging a few minutes later with four options that we had not seen or considered.
Here's why the experience was exceptional.
1 - low to no pressure sales approach
2 - was customer focused and looking for the best match in terms of our needs
3 - was knowledgeable both about the products in the store and in inventory as well as the systems (checkout was very seamless)
4 - he went above and beyond what he needed to do by letting us stay. Even though the store needed to close. He locked the doors so that other customers couldn't come in but told us not to rush and making the decision about which shoes to buy.”
“I had bought a pair of Merrell shoes on-line & needed help returning them to the on-line site. The size was wrong & I had no idea there was a Merrell store near me. The workers there were so kind & helpful, & took the time with me to find a pair I really liked & fit me well. Then, they took the shoes I needed to return. The store manager even called me during the week to assure me of the return time frame & when I should expect my refund. He had no idea at the time, that I had bought a pair of Merrell shoes from his store. I now know where to go for high quality shoes & great service!”
“Dropped by this location to see what they had. The store was very clean and neatly organized. Pretty good selection overall! My daughter has a newfound love with Converse, so I had to look around for Christmas gifts. Thinking about it now, I should have bought the 2 pairs I saw instead of just one! Gabe was super helpful and friendly! Gabe alone made the shopping experience a five-star rating! I'll be back!”
“I had a unique situation where I needed a pr of NB shoes to transition into from a walking boot into a shoe. The sales woman (who I didn't catch her name) was extremely helpful & patient with me. Found the perfect shoe!”
“Leo and his team do a great job of customer service and keeping the store in pristine condition. I came in to pickup an order which he promptly helped with. The entire team assisted me as I added more items to my cart. Great job! You have a loyal customer.”
“My family likes to check out the Superdry stores whenever we visit any city or shopping center. This one in San Francisco Premium Outlets is no exception. The store is packed with so many clothes that it is hard to walk around inside. They have deeper discounted products all the way inside the store and offer a much better price. Make sure you check out this section when you're there.”
10AM - 8PM
3202 Livermore Outlets Dr, Livermore
Shoe Stores
“I always have a great experience in Nike store. It's always clean and organized and everyone is nice and helpful. Today Keane helped me with an online return. The process was smooth and pain free and most importantly he was very friendly. Thanks Keane and Nike!”
“I was a customer service trainer for a multi national company and the service I got from Andre's was excellent! He didn't just say hello as we walked in, he approached us offering help. He left us alone but didn't. (Perfect sales). When we were buying our shoes he upsold us on socks, and of course we bought them! Whoever trained this kid did a FANTASTIC job! And as a business owner I can only wish to get a kid like that!”
“I came in looking for some shoes to purchase for work, and was helped by a lovely lady who guided me through the store, and recommended great styles that will work with all the outfits I’ll wear. Definitely recommend this location. Great staff and super beautiful shoes.”
10AM - 8PM
2930 Livermore Outlets Dr, Livermore
Shoe Stores
“My mother and I visited Clark’s quite late, close to their closing time, but the staff was incredibly friendly and patient. One of the staff members even reminded us about the offer of the day—buy one pair, get the second half off—and she patiently waited while we chose our second pair. Thanks to her, we had a really positive shopping experience.
As for the selection, it was a bit limited, but the prices were reasonable. Overall, we left happy and would definitely consider returning!”
“5 stars for Michelle Assistant manager at the Crocs store at Livermore Premium Outlets. She was incredibly helpful and friendly, and went out of her way to assist me with a return during my lunch break, making the entire process quick and seamless.
She is truly one of the most friendly and professional salespeople I’ve ever dealt with. Her positive attitude and willingness to help really stood out.
Highly recommend stopping by this location—and to her managers, she is clearly a critical part of your team. Thank you again for such a great experience!”
“Amid the usual outlet bustle, the John Varvatos store stands out not merely for its sleek tailoring but for its surprisingly refined service. Verdis, the attendant on duty, managed that rare balance between expertise and restraint; proactive in finding precisely the right pieces yet never veering into pushiness. His grasp of the brand’s design vocabulary was matched by transparency over discounts and a willingness to calculate final prices with disarming openness. The result was an experience that felt less like retail and more like professional counsel in menswear. One leaves not only well dressed, but in excellent spirits.”
“Many gorgeous shoes from different brands. If you don’t have in mind what brand you would like, I recommend come here to check out their collection for starter and decide later.
They also have many good deals ongoing.”
10AM - 9PM
3580 Livermore Outlets Dr, Livermore
Shoe Stores
“The best store manager I have ever met .i went there for return thou it is factory outlet she went out of the box to help me out.the best store manager i have ever met.the store collection is huge .its my goto place always”
“I have gone in there a few times and they are really helpful, patient. It’s a clean store and there are good deals! Over the phone they told me what is in stock.”
“Roe, the area manager did fab job. He waited for me at closing time to decide me to chose the sandals. 11/10 service
Will love to shop again if back in town”
10AM - 8PM
3250 Livermore Outlets Dr, Livermore
Shoe Stores
“Excellent service. I exchanged some shoes that I bought online that didn't fit properly. It was an easy process and even helped me find a shoes better suited for my needs.”
“Love their selection, as well as how helpful and friendly their staff usually is. Gotta knock a star because if you go at 7:47
PM, their doors are locked (even though their listed closing time is 8 PM) and they will just stare at you while you try to open them.”
“Shopped activewear here, and had a great experience in this PUMA location. The staff were friendly and welcoming, plus there were great deals (Tip: Install the PUMA app on your iPhone/Android to find special discount codes by scanning the barcode on a product’s price tag!) that I found on the products that I liked. Otherwise, the fitting rooms and the store itself was clean and organized, and was well stocked; was able to find the exact size that I needed for many pairs of shoes. Overall, it’s a great PUMA location to visit.”
10AM - 8PM
3520 Livermore Outlets Dr, Livermore
Shoe Stores
“Best place to shop for clothing. Almost all brands are available. The only problem is, you can't buy perfume from here because there is only one place which they sell fake brands.”
“Katie helped me try out sizes at the Livermore outlet. She was quick and efficient! Thanks to her that I was able to try out and buy 2 pairs of shoes in under 15 minutes. The store had so many options and great sales for Memorial Day. I highly recommend checking it out!”
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“amazing outlet store, everything I wanted to buy was in stock. the best part about this place though was the customer service. all the employees were extremely helpful and the shoes were super comfortable as well.”