Appliances in Long Beach, CA

“10.23 UPDATE - I was wrong about this place. My washer broke down after 3 days of purchase, it started leaking water. I called the # on the invoice since they told me my purchase had a 90 day warranty. Long story short and after numerous phone calls, 1 visit to where they took the part that supposedly was damaged and 10 days of waiting for them to repair the washer, they didn't. They left the washer with a missing part and promises of they coming back to fix it and never happened. THIS IS A HORRIBLE PLACE! Not only did they take my money but took advantage of single mom. DONT BUY FROM THIS PLACE. This place has a wide selection at super cheap prices and the best customer service. I bought a washer and dryer and were delivered the same day!”

“I must say I am very pleased with the customer service in this store. I arrived to purchase a chest freezer and had a product description in hand of a freezer that was in stock, but not quite the size I needed.

The gentleman that helped me in the appliance section actually found me the perfect size chest freezer and the bonus was that it was actually much cheaper than the original freezer I had been looking at.

I am highly satisfied with my purchase as well as my experience within the store. I only wish I had caught the gentleman's name, so I could give him the credit he deserves.”

“Exemplary customer service from Sergio. He took his time to interact with us on a personal, even social level. By the time we had finished conducting our business, we left feeling as though we had made a new friend. Ferguson Plumbing Supply has consistently provide outstanding quality parts and equipment every time I've needed them to support my success. Thank you again Sergio...”

“This is a gem of a stationary and office supply store. I was in town for a conference and finished my current notebook. I'm glad I made the 15 minute walk! I got what I was looking for, plus a delightfuly nerdy 20 minute deep dive into notebooks, pens and the therapeutic benefits of writing and doodling. She both new and cared about her work, but more importantly, was just an excellent human being. Thank you!”

“So I just got an account with this branch, and man, I gotta say their customer service and support are amazing. Gotta give a major shout out to Carlos, who went over and beyond to help with an issue. He was able to walk me thru everything, and the customer was very happy. I definitely recommend this branch if you're looking for a reliable , trustworthy company.”

“They have building activities for kids that they have each month i believe. They are fun but a bit challenging at times for both kids and parents ( mainly for the parents because we have to build them lol). We love coming to these events and I really recommend people to go and give it a shot...... oh and FYI you might want to take some needle nose pliers, your fingers will thank you.”

“After many visits to my home to repair my washer, the washer was taken into their shop for further inspection. The circuit board needed replacing. I had already put $220 into the repair purchasing new components. They have washers in store, new and used, they put the $220 towards a new or used machine for me. I didn’t want to buy a new washer but in this case it was the best choice. They did alright by me.”

“Logan is the associate that helped me and truly was the most helpful person I have ever had to help me. I had called prior to my arrival and asked if there was someone that could help me rekey the locks I had. He put me on a brief hold and then told me to come in and they would be able to help. Once I arrived, a couple other associates said they didn't have anyone to help me and then suddenly Logan appeared. He said he had done it before and he would help me. He saved the day and made sure to keep his word. He truly gave it his all as the lock was giving him some issues and he didn't give up. He did both locks and was so kind. Often I go in and there is not many that can help me (they always say "it's not their department" and I go on a wild goose chase). Logan truly cares about customers and it shows. He continued to help others while working on my lock and made sure everyone felt seen and heard. Other associates were just walking by, yet Logan stood out as his leadership, his initiative and just pure joy of his job shined so bright! He deserves employee of the month or even year! I truly don't like going into hardware stores as I always feel lost and that no one cares. Not this day! Logan was beyond awesome! I told him he needs a new badge that said "Best Employee Ever!" I think you need to promote this man to a manager position and give him a raise! I never do these reviews often, as no one typically in my experience goes the extra mile... Logan has made me now pick Lowe's every time over Home Depot!! Everyone should be like Logan! Hire more Logan's.”