Boost Mobile receives mixed reviews about the company but positive feedback for specific stores and staff. The store on Venice Blvd is described as excellent and helpful. Employees are noted for being brilliant, helpful, extremely sweet, polite, and professional, providing close attention to detail and excellent customer service. However, reviews indicate Boost Mobile as a company is slipping badly, with policies criticized for not offering free phone upgrades like other carriers, leading some customers to plan to switch. Service experiences can vary greatly by location.
Very helpful and friendly customer service from Laura
October 2026
Amazing service went in looking for a new line walked out with a great deal thanks alot
October 2026
Thanks so much Rose for being so helpful .Everytime i come in rosa and cinthia are ao helpful friendly and engaging. It is the reason i come back to the store for the past 10 years.
