CVS Pharmacy® in Los Angeles aims to provide convenient services for pharmacy, health, and wellness needs. Most locations operate seven days a week, offering everything from prescription refills to healthier snack options. Customers can save with weekly deals or join ExtraCare® for personalized rewards. Options like same-day delivery and free CVS® Pickup enhance convenience for busy lives. While many reviews highlight the excellent customer service from team members like Frank, Yasmin, and Dr. Umeh, there are concerns about the pharmacy's performance. Some customers have reported issues with the pharmacy staff's competence, particularly regarding incorrect prescriptions and long wait times on the phone. Despite these frustrations, many appreciate the kindness and hard work of the pharmacy team, with some even feeling a familial bond with the staff. However, others have noted that the store's shelves are often empty, indicating a need for better stock management. Overall, CVS in Los Angeles is recognized for its friendly service and dedication to customer care, but improvements in pharmacy operations and inventory availability are necessary to enhance the overall experience.
I called about printing- Elizabeth was helpful and went i got there it went well & was quick!- great location, nice and helpful staff, and Elizabeth provided great customer service! :)
May 2026
Security guard at the front was cool and respectful, he even helped me direct me to the aisle of the items I wanted to purchase. Guy who helped me at the counter was professional.
Side Note Suggestion: Lights need to be brighter so when folks need to take passport pics they can look real nice.
February 2026
Need to have baskets in the store , more products on personal care.
