The UPS Store #4977 in Los Angeles is a locally owned and operated business that offers a wide range of services, including packing, shipping, printing, document finishing, notary, shredding, and faxing. Customers appreciate the expert help they receive from the friendly and professional staff. Many reviewers highlight the exceptional service provided, particularly noting the helpfulness and patience of associates like Joshua and Violet, who go above and beyond to ensure a pleasant and stress-free experience. While most experiences are positive, one customer mentioned confusion regarding store hours, suggesting that updates to the website could prevent misunderstandings about early register closures. Despite this, customers feel supported and well-informed, especially during tasks like international shipping. The staff is recognized for their efficiency and care, ensuring fragile items are packed securely. Overall, The UPS Store #4977 is celebrated for its excellent customer service and commitment to helping customers with their shipping and mailing needs. Visitors are encouraged to stop by and take advantage of the services offered, conveniently located in the Ralphs Shopping Center.
Carols helped me and was super helpful. Every time I come they are always quick and nice!
June 2026
Great service, very fast and clean environment! Thank you!
June 2026
Jocelyn Kate and Josh currently making this the best UPS in town 😮💨😮💨😮💨😮💨😮💨😮💨😮💨 new owners and they’ve turned over a big new leaf. great experience today
