“I've been a long time customer at Chase but I rarely go into their offices anymore. I recently opened a business checking account and had the best customer service experience at this location. We met with An Nguyen who explained their accounts and provided the best options to make their services work for us. Later we met with Hugh Wong to open a business CD account and once again, everything was exceptional. Hugh made sure I had access to my accounts, which was great foresight to reduce any possible frustrations later. I was very impressed that all details were considered and potential issues were removed. I am happy I moved my business accounts to Chase.”
“I highly recommend this branch. My grandfather has been a customer of this branch for many many years. They have offered amazing service to my grandfather and myself. After his passing, they welcomed me with open arms and wonderful advice on what the next steps are. Their service has been amazing and thorough and really do their best to offer you support that will benefit you. Robert, Vera, and Nina thank you for all your hard work and your service. You are very much appreciated!”
“The Los Gatos US Bank on Santa Cruz Ave was a pleasurable experience. We discovered this bank and branch while searching for a "Coveted" safebox. We made an appointment. The branch manager and his assistant J J were both ready to support our needs when we arrived. In about an hour, we opened a checking account, savings account, and rented the safebox that as well. There is plenty of parking in an otherwise difficult area due to all the other wonderful businesses and restaurants in the area. All in all, it was a fine experience. I plan to go back to this branch and open a business account soon.”
9AM - 5PM
15425 Los Gatos Blvd, Los Gatos
Banks
“I had a great experience working with Alexis Mendoza from Provident Credit Union. He conducted the process in a very professional and timely manner. The the entire process was extremely smooth and everything was declared upfront unlike other Auto loan vendors that I worked with recently. Strongly recommend working with them. Sreejit C”
“I had a very pleasant experience at this Citibank branch thanks to Regina who was very knowledgeable and professional as well as made the visit a fun one! Thank you for the great service!”
“My experience here is very positive even though I am not this branch 's customer. Both tellers and bankers were very helpful. Especially Rachel Vlamis- very pleasant to work with with and extremely kind & helpful.”
“I have had some horrible customers service experiences at the bank as of late. Irma T. , a banker at this branch, restored my faith. She was smart, efficient and effective in resovling my issues. This was my first time at this branch and its the only branch ill go from here on out. Thank You Irma!!!”
9AM - 5PM
333 N Santa Cruz Ave, Los Gatos
Banks
“Mrs Cruz is a very knowledgeable associate that helped us with a multiple estate account transfer. She was very helpful in filling out the many papers to process these transactions. We also felt very cared for as we were not shooed off to some large corporate office, portal site or other location. I liked that their manager took the time to expedite and approve all this paperwork quickly. (Heard it can take weeks, we were fortunate to have the staff and the correct documentation to get it completed.)They have a free parking lot with EV stations and street parking. There is a security guard outside. There are 2 friendly front tellers and multiple private rooms for other banking transactions/applications.We really learned a lot and felt the extra care during this difficult and time restrained estate transfer.”
“Today I got some great help from Diego who called me right on time for our appointment. Diego knew how to help me with my retirement account and could explain the steps I needed to take. He made it easy to get the results I wanted in an efficient way. He is in the office and can help you with online matters. I highly recommend Diego who is professional and friendly.”