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9:30 AM - 4:00 PM
14428 Big Basin Wy, Saratoga
Banks
9AM - 5PM
14411 Big Basin Wy, Saratoga
Banks
“Branch was clean, well lit, easy to find and friendly staff. It was a smaller quaint branch, but there’s nothing wrong with that definitely made for a more personalized feeling.”
“This branch is excellent! Kim, Beena, and William are sharp, kind, and helpful. My experience has been nothing short of great and I appreciate the professionalism shown by the team here. Highly recommend this branch if you are a US Bank customer or are looking for services from a new bank.”
“Very friendly staff and their hours are awesome. I recently sold a car and wanted to deposit the cashiers check immediately and was next to a Citibank down the street. It was 4:59PM and as I'm trying to go in, they shut the door in my face and when I asked them to deposit for me, they rudely said "we're closed, use the ATM". Long story short, I run some errands and decide to stop by this Chase bank on Big Basin to deposit via ATM. When I pull up, I couldn't believe they were still open - incidentally it was 6PM exactly. I jump out of my car, rush in and the 2 staff members in there greeted me with courtesy and proceeded to deposit my check without trying to rush me out or anything. They said they always try to close 5-10 mins after their official close time b/c they recognize people may be coming back from work, etc. Great service!”
“We popped into this branch for some help on adding someone to an account. Michael was extremely helpful. We appreciated his patience, friendliness and professionalism in getting done what we needed to do.Thank you.”
“Most of the people working there are thoughtful, knowledgeable and can assist you with most anything. Sometimes it takes a long time to manipulate certain accounts but that is not their fault, it’s the bank’s red tape.”
“Very friendly staff and their hours are awesome. I recently sold a car and wanted to deposit the cashiers check immediately and was next to a Citibank down the street. It was 4:59PM and as I'm trying to go in, they shut the door in my face and when I asked them to deposit for me, they rudely said "we're closed, use the ATM". Long story short, I run some errands and decide to stop by this Chase bank on Big Basin to deposit via ATM. When I pull up, I couldn't believe they were still open - incidentally it was 6PM exactly. I jump out of my car, rush in and the 2 staff members in there greeted me with courtesy and proceeded to deposit my check without trying to rush me out or anything. They said they always try to close 5-10 mins after their official close time b/c they recognize people may be coming back from work, etc. Great service!”
“Dennis and his team are the best at customer service and responding to customer requests quickly and efficiently. And the convenience of having this local branch with plenty of easy parking near Cox and Saratoga Ave makes it the no-brainer choice for local branch services.”
“Hi Officer, I am your one of customs. And I am traveling to Taiwan (Far East Asia). I like to connect to my account. Is it any possible?I do have citi VISA signature card. But I can not connecting online (my Laptop). So please any suggestion? If you have answer, please issue to my gmail account - [email protected] for your helping.Weiren Luo”
Open 24 hours
13000 Saratoga Sunnyvale Rd, Saratoga
Banks
“I like this center! I wanted to apply a debit for my youth daughter and this is the third bank that I have called (the first two did not work out of all kinds of reasons). Kiran the Business Owner Specialist got me an appointment on the same day and gave me a clear instructions on what to bring on the phone. My daughter got her student account set up with no problem on the appointment and we are really happy to visit this center! The only reason I did not give 5 star is that the door scratched my pump leather, otherwise everything is perfect!”
“I have been an account holder since before they were Comerica. I have never had any issues with any of their branches. Comerica is a very good , east coast , bank. I wouldn’t trade them for anyone.”
“CITI wanted some personal information for their file. Even after more than 10 calls with CITI PWM, they kept asking for the same information again. Very frustrating.So visited this branch. Mike Tang took time to work with me, and the related CITI department over the phone. The issue got resolved in a day. Thank you Mike.”
Open 24 hours
14428 Big Basin Wy, Saratoga
Banks
“I usually go to this location because there is rarely a line. I needed specialized banker assistance twice now, and got Michael both times. He was amazing. Fast, accurate, remembered me on the second appt, personable.. He made my experience very smooth and easy. Great customer service. If I need more banker assistance I will ask for him again, and highly recommend others do as well.”
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“I usually go to this location because there is rarely a line. I needed specialized banker assistance twice now, and got Michael both times. He was amazing. Fast, accurate, remembered me on the second appt, personable.. He made my experience very smooth and easy. Great customer service. If I need more banker assistance I will ask for him again, and highly recommend others do as well.”