Banks in Los Gatos, CA

24 locations found near Los Gatos
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“I had a great experience working with Alexis Mendoza from Provident Credit Union. He conducted the process in a very professional and timely manner. The the entire process was extremely smooth and everything was declared upfront unlike other Auto loan vendors that I worked with recently. Strongly recommend working with them. Sreejit C”

4.5 Superb33 Reviews

“Appreciate Diana's service. She was kind and patience. Able to answer my questions and concerns with her knowledge. Definitely made my day! Great customer service experience!”

4.3 Superb31 Reviews

“I would like to give a big shout out to Mira. We recently needed assistance with our account which we hadn't touched in quite some time. She walked us through the process of what we needed to do and what to expect. She contacted us by phone daily with the status, and stayed on top of things all the way until the end. Mira epitomizes the true meaning of customer service! She is truly genuine in her dealings with the customers. It's really too bad there aren't more Miras in the world.”

4.6 Superb9 Reviews

“The Staff at this Wells Fargo are truly the best customer service for Banking I have ever experienced!!! They are so over the top helpful and loaded with freebies. Glad I moved from Chase to Wells Fargo!!! Only one thing, their auto tellers outside like to take your money. Never seen 2 machines jam so much and I am sure the machine took at last a 20 from me. I use their auto teller for everything but depositing money, I love to bank there so I am a happy camper with Wells Fargo.”

4.1 Good10 Reviews

“This is quite a chill bank location which I love to visit. I use locker services and other banking services. Staff are very friendly. They say Hi to you as soon as you enter (50 ft away).The branch is located at a very nice neighborhood (Los Gatos downtown) with a lot of restaurants etc close by. My wife and I stop by local businesses whenever we visit this bank.”

4.5 Superb4 Reviews

“Today I got some great help from Diego who called me right on time for our appointment. Diego knew how to help me with my retirement account and could explain the steps I needed to take. He made it easy to get the results I wanted in an efficient way. He is in the office and can help you with online matters. I highly recommend Diego who is professional and friendly.”

4 Good5 Reviews

“Relationship banking is real at Heritage bank Los Gatos! If you're looking for a personal relationship with a bank again that will go the extra mile you have found it here at Heritage! Christine, Pam, Debra and the other staff members go above and beyond to help. You know, like it used to be. Thanks for caring about your customers.”

3.8 Good6 Reviews

“My experience here is very positive even though I am not this branch 's customer. Both tellers and bankers were very helpful. Especially Rachel Vlamis- very pleasant to work with with and extremely kind & helpful.”

3.4 Good14 Reviews

“Enjoy coming to this branch much more than the downtown Los Gatos branch as it is much easier to get in and out, even though I am smack in the middle between the two. The employees are always helpful and get me in and out quickly.”

3.4 Good8 Reviews

“Felipe Cruz has been handling my business banking for a couple of years. He is highly professional and goes the extra mile in getting things done. The downtown Los Gatos branch is the best branch of US Bank and everyone there is a pleasure to work with.”

3.2 Average21 Reviews

“Well. I came in today, to see if Kirk, the Manager was in. No, he was still out to lunch. I sat down to take care of my paper work. In meantime, I had to care of something else, told someone else I'd be right back. I knew I had to be back there, to process my transaction, that was not done by me.I came back to call Wells Fargo, the customer service one, where they take care of your banking needs. And, guess who showed up, just as I sat down?There was Kirk, who the minute he saw me said:"Hi Greg", and basically took me to his desk. I went over my information, he called someone at Wells Fargo, and took care of all of details. I have to say that all of what was not right about that transaction I came to take care of...was something I only had one person who took care of my situation that well done. I came there yesterday, knowing that Kirk had helping me the same way at the Camden Wells Fargo.The point here is that Kirk really fosters a really pleasant and well thought out way, of taking care of me, with a smile on his face, with a really great, can do attitude. I left there, a very happy, very well taken care of Wells Fargo customer. Thank you, Kirk .”

3.1 Average8 Reviews

“I have been banking with Wells Fargo for 30 plus years and there is a reason. I find the tellers and people in the offices very competent, courteous and efficient. I just got done working with John Hua and needed a transaction sheet for my CPA. John got me in between appointments and had what I needed in 5 minutes. He made my day! All of the recent tellers have been great to work with and i feel blessed to have this good team here in los Gatos. During COVID it is best to make an appointment but you can also walk in and get good service. thanks John ! Patrice”

2.7 Average12 Reviews

“I had a great experience at the Los Gatos Citibank. Susan Moussa helped me remove some charges on my account and changed my account to a type that is a better fit for my banking needs. The whole process took less than 20 minutes and I was treated very kindly. I highly recommend going to this location.”

2.7 Average23 Reviews

“I have been going to this bank/branch for years! I'm glad they're finally getting the facelift they deserve. The staff have always been amazing and super helpful. I'm actually super surprised of the negative reviews I'm reading. They have always been very kind to myself and my little one!”

2.2 Poor5 Reviews

“I have had some horrible customers service experiences at the bank as of late. Irma T. , a banker at this branch, restored my faith. She was smart, efficient and effective in resovling my issues. This was my first time at this branch and its the only branch ill go from here on out. Thank You Irma!!!”

2.3 Poor9 Reviews

“I have been going to this bank/branch for years! I'm glad they're finally getting the facelift they deserve. The staff have always been amazing and super helpful. I'm actually super surprised of the negative reviews I'm reading. They have always been very kind to myself and my little one!”

2.1 Poor7 Reviews

“Mahta the banker was amazing..Great attitude and was able to give me the info I needed quickly and easily.Definitely coming back to see her for all my BofA transactions!!”

2.3 Poor29 Reviews

“Mrs Cruz is a very knowledgeable associate that helped us with a multiple estate account transfer. She was very helpful in filling out the many papers to process these transactions. We also felt very cared for as we were not shooed off to some large corporate office, portal site or other location. I liked that their manager took the time to expedite and approve all this paperwork quickly. (Heard it can take weeks, we were fortunate to have the staff and the correct documentation to get it completed.)They have a free parking lot with EV stations and street parking. There is a security guard outside. There are 2 friendly front tellers and multiple private rooms for other banking transactions/applications.We really learned a lot and felt the extra care during this difficult and time restrained estate transfer.”

2 Poor21 Reviews

“Mrs Cruz is a very knowledgeable associate that helped us with a multiple estate account transfer. She was very helpful in filling out the many papers to process these transactions. We also felt very cared for as we were not shooed off to some large corporate office, portal site or other location. I liked that their manager took the time to expedite and approve all this paperwork quickly. (Heard it can take weeks, we were fortunate to have the staff and the correct documentation to get it completed.)They have a free parking lot with EV stations and street parking. There is a security guard outside. There are 2 friendly front tellers and multiple private rooms for other banking transactions/applications.We really learned a lot and felt the extra care during this difficult and time restrained estate transfer.”

1.5 Poor12 Reviews

“Felipe Cruz has been handling my business banking for a couple of years. He is highly professional and goes the extra mile in getting things done. The downtown Los Gatos branch is the best branch of US Bank and everyone there is a pleasure to work with.”

0 Na0 Reviews

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