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9AM - 5PM
15425 Los Gatos Blvd, Los Gatos
Credit Unions
“I walked in looking for an Auto loan and before I could check in Mark Hayden approached me with a smile. He answered all my questions and concerns and made the process almost too easy. I was able to walk away feeling well taken care of. Within 48 hours I was settled and happy in my new auto loan. Would recommend him to anyone looking to finance or even open an account with Tech CU.”
“I have been there to fix a problem on my auto loan. Dema helped me a lot for my concern and quickly solved my problem. I called couple times to Keypoint for my needs but nobody quickly helped like Dema. If you need any financial needs reach out to Dema. She would definitely help you quickly.”
“I have been a member of techcu since 2010. Their service has uniformly been a cut above other banks and credit unions. But I have waited until today (Nov 2023) to share my review: Majdi Mardini at the Campbell branch was superb! He helped us with Trust, Escrow and new ATM card all at the same time with calm professionalism. Great job MaJdi.”
“My recent visit to the local branch located at 3556 La Rambla Ave, Santa Clara, CA 95051 in April, 2024 was a pleasant experience for me, being there for the first time.The person, who assisted me, was Alex Montiel. He and his manager were professional, courteous, friendly, and helpful, while opening the new CDs for me.In comparison, I also visited another traditional banking institution, and their customer service was really lousy because the lady kept rushing everything to get things done on my accounts with them. I told her what she did was not very professional on the job, leaving a negative image in client's memory. She eventually apologized for her rushed actions.I'd recommend Alex to my friends and relatives when the window of opportunity opens itself in the future.Jonathan P.A longtime customer of KeyPoint”
“Even though I was visiting the credit union in a rainy downpour, I enjoyed going to deposit my checks becaus I really like the tellers at both locations, Sunnyvale and Santa Clara. They're very friendly, courteous, and efficient. They're easy to talk with and I feel like they're good friends.”
“I believe his name was kyle, and he was very kind and willing to help me out even though i didnt remember my account number or social security, he still was able to help me with the best of his abilities.”
“If you want to be a part of a revolutionary shift in the economic history of our Era , meriwest credit union is the bank for you! In the most honest review of the experience and I received from the moment I walked in ! to deciding this was the bank for me and opening up an account, to walking out of that building with a huge smile on my face, Was the most stellar and unmatched thinking experience I have ever had. The banking industries are not here to aid our success. Meri West credit union has implemented the systems that are crucial and very necessary in approaching the financial gap of many Americans from poverty; to comfort. This bank literally is the gateway to financial literacy and peace of mind, knowing that your money is being put to work, and is being appreciated for it’s ability to be optimized in a way that benefits all parties involved.. from highest market APY I’ve ever seen (even on a regular savings account 4% apy!) to the immaculate, customer service and programs, aided in teaching you how to use your money in the banking systems to work for you, not only that, but how how to make it work for your children, your children’s children! Guys !! this bank is creating the educational bridges to gap the knowledge deficit of many thousands of struggling Americans, in order to create generational-wealth. Don’t even think twice. You really need to get to Meriwest credit union today and change your life forever.”
“Great experience with this branch! The MSR was pleasant to work with, able to help me with my needs within the 5 mins I was there. The branch atmosphere was positive, sense of urgency within the team to jump on to assist when the line started to build up. Thanks for taking care of my financial needs!”
“Jennifer is the very very best. She is thoughtful. She is amazing. You can ask her any questions she will help you.She gives me the best advice and works the hardest for me.”
“My experience with the Cupertino branch has been very positive, welcoming and helpful. I was assisted by Grace. She helped me understand all the different types of accounts and benefits and set me up in the spot. It took me some time to familiarize myself with the banking of a credit union, but Jorge and the other team members were prompt to address my matters promptly. I appreciate the personalized experience I get when I walk into this branch and have referred people here. Especially if you need Spanish or Chinese speaking associates.”
“Mylinh is always very helpful, courteous and professional when I am dealing with her at the Hillsdale branch she also recommended I open a CD which I took her advise and did and it is nice to have someone looking out for my best interests.”
“I recently had the pleasure of visiting TechCU on Blossom Hill and was fortunate enough to be assisted by the incredible banker, Juan. I've had the pleasure of being helped by him before and I cannot express enough how impressed I was with his exceptional customer service skills and genuine dedication to ensuring a positive banking experience. Nowadays that's hard to find which is why I usually use the atm. From the moment I approached the counter, Juan greeted me with a warm smile and a friendly demeanor. He immediately made me feel welcomed and valued as a customer. Juan actually remembered me from the previous time I was there. His professionalism and attention to detail were evident throughout our interaction. He remembered I was wearing a sharks hat that other time and he mentioned that TechCU now had Sharks debit cards. I was like "TAKE MY MONEY, AND SIGN ME UP!!" What truly stood out about Juan was his ability to make me feel like a priority! Despite a busy day at the bank, he never rushed our conversation and made sure I felt heard and understood. His patience, combined with his genuine desire to assist, made me feel confident that I was in capable hands.”
“The people in this branch are so friendly and helpful. I usually never enter a branch, but circumstances had me visiting them. It was painless, I was dreading the wait but there was NONE.”
9:30AM - 6PM
398 W El Camino Real #112, Sunnyvale
Credit Unions
“My family and I had the pleasure to work with the Sunnyvale branch. Your team member Cherry Do was just outstanding and took excellent care of us. She was extremely patient and went the extra mile to make sure we were well taken care of. Likley the best banking experience I have had since online reviews became a thing!”
“I got a loan from this bank. I am very satisfied with their service. The banker Kat M did a great job. She was prompt in replies, knowledgable to answer any questions, and quick in co-ordinating and moving the application forward.”
“I am stunned. This business is one of the few companies with secure financial strategies and proper customer service in this economically disastrous country. The company values its customers, evident through their new system updates. A huge thank you to the team, their leader, and the company overall.”
“My first impression when I walked into the branch was there was no line! I was in a hurry to get my transaction done and Jacob Morales helped me with the transaction and he was quick, friendly, knowledgable and was engaging! Thank you for the great customer service. He recommended me to connect with the loan officer Shar Diep and I'm so grateful I did because we connected and will be doing business together. Thank you Jacob! You are the best!! I will see you again :)!”
10AM - 5PM
10991 N De Anza Blvd, Cupertino
Credit Unions
“Visited around 12:20 pm on 2/8/24; the individual on the far right computer provided impeccable customer service. They made me feel very valued as a Star One member with their mannerism and consideration. They included me on every step of the process and ensured they understood everything that was going on. Unfortunately, I was too shy to ask for a name, but I felt the extreme need to write a review for this person because they were just so polite and kind. People like this individual encourage me to keep banking with Star One and feel supported in that decision. Please acknowledge and reward them for their brilliant service!”
“I have been experienced a very positive experience recently at patelco at cherry ave. I have been other banks for 5yrs but make it so hard to get car or personal loan. I was looking car loan for financing, I met Kristen Reyes,she have been So supportive, with a great postive energy and expert on her job from the start of fill out my applications until getting approved and throughout the process of having free checking and saving accounts. Also she gave me more helpful resources and information as a result I can able to open free checking account which I never had an idea of the existence of free checking and saving accounts. The service in patelco is super fast service. They processed my car loan application and personal loan in few hrs.the agents over the phone, email, text and in-person, they are super fast to respond, very professional best problem solver to issues. I highly recommend patelco.Thank you for the great job!”
“I've never really had faith in banks. It's so hard to find the human touch or to get any real help. I've been a member here though for about 4 years now. I stay because they have the human touch I've been looking for. They call, they update, they follow and most importantly, they understand. Kudos Patelco”
10AM - 5PM
670 Lincoln Ave, San Jose
Credit Unions
“I have been a customer here for over 5 yrs now. I really love this bank! Everyone is always so helpful. On my most recent visit I was assisted by Luis Perez. He was extremely efficient and resourceful. I felt well taken care of and would recommend this bank to my family and friends!”
9:30AM - 6PM
1757 Technology Dr #10, San Jose
Credit Unions
“This review is for Nasreen i purchased 2 vehicles and had many visits with her. She is so helpful and informative and is the most enthusiastic loan specialist a customer or person can ask for. Nasreen was very professional, polite & calm throughout the whole process and just made things so easy and simple.She truly is the definition of a professional and would highly recommend her to any client.Thank you!”
“I went to this location of Patelco and let me tell you the experience was nothing short of amazing, if there was 10 stars I would give it 10/10, but 5/5 stars will do. I had Yolanda help me and she was fantastic, she was informative, personable and sooo kind. With all my questions she had answers +more. The customer service with all the staff was amazing and friendly. I am so happy I bank at Patelco and even happier that this location is close by. If I have any banking problems or questions I will gladly go back to this location for help. If you go to any Patelco location I hope you go to this one and i hope you get Yolanda so you have just as great of an experience as I did.”
“Just finished a home loan refi before rates edged up higher and we couldn't be more happier with our experience with the online and in person customer service. The rates for Star One are very competitive and the whole process went really swiftly. Most things were handled online/phone but again we did go in person to this particular branch and everyone was very helpful. Glad we are now members.”
10AM - 5PM
1090 Blossom Hill Rd, San Jose
Credit Unions
“With fraud being at an all time high I've had to replace my card twice within 6wks. Their CS departments during business hours and post are consistently patient, polite, and chill. It's a different vibe in comparison to commercial banks. At all costs I try to avoid having to go inside banks but when I must.. Star One makes the chore an easy one.”
“I just finished a contract position as a Member Service Representative at CEFCU. I must say that they whole staff over there is the definition of "benevolence." They treated me as if I was one of their own. They really care about their members. They go out of their way to help the members with whatever they need. They are professional, yet kind.”
“San Jose branch is one of a kind. Have always been pleased with the customer service tellers always provide. It's a pleasure walking in the Institute. Been a member for a few years now and am sure I will continue to be for many to come. Keep up the good quality service you always provide. Thank you to all of you. Beata, Annette, Rodrigo, Maria, Erika Crystal and Melissa. Hope to see your faces for many many years.”
“Mary and Christina were so helpful! I came in to open an account and I was provided with so many options, each explained so thoroughly. Best service I've ever had at a bank! :)”
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“I had a great experience working with Alexis Mendoza from Provident Credit Union. He conducted the process in a very professional and timely manner. The the entire process was extremely smooth and everything was declared upfront unlike other Auto loan vendors that I worked with recently. Strongly recommend working with them. Sreejit C”