Patelco Credit Union is a full-service, not-for-profit credit union serving communities across Northern California. With 37 branches and over 400,000 members, Patelco is one of the largest credit unions in the nation, managing more than $8 billion in assets. Patelco offers a range of convenient financial services and products, including checking and savings accounts, auto loans, and more. Customers praise the credit union's personalized, attentive service, which sets it apart from big banks. Patelco's employees, such as Jacob Morales and Kathy, are consistently described as helpful, patient, and genuinely caring about their customers' needs. One customer who had been scammed and hacked expressed feeling safe and protected with Patelco's support, with their lost money returned within a week. Another customer appreciated the "small town feel" of the branches and the individualized assistance, in contrast to larger banks. Overall, Patelco Credit Union is known for its competitive rates, low fees, and community-focused approach, making it a trusted financial institution for its members.
We love this location, for excellent personal service and shared delight when we paid off major loans.
August 2024
Everyone is willing to help here and so professional. Once you walk in, you are greeted and ask how they may help. No complains! Just the best, thank you Patelco staff!
April 2024
Always received prompt, friendly, and helpful service. What more can you ask for?
