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“MICHAEL did a standup job. He stayed over a. Hour and a half after closing to make sure I went home with a working number and phone. He listened to my input, and was very competent and effective in coming up with a plan to get my phone back working and transferring my service. He finished everything the Nxt day while helping other customers and being the only one at the store. I would reccomend him to anyone needing help with their phone”
“Arnab was extremely helpful in reprogramming my phone. He showed me how to possibly troubleshoot problems in the future.
He had great communication and customer service skills. Great employee!!!!”
“Robb at AT&T is not just amazing at his job, he’s a total charmer too! He made upgrading my plan way too fun, with that perfect mix of expertise and charisma. If you want stellar service with a side of swoon-worthy smiles, Robb’s your guy. Can’t wait for our next ‘tech talk’!”
“The two guy employees that were working Sunday afternoon and helped me switch from Verizon to Cricket were very communicative, kind, and helpful! They assisted me with trying to get my old number to my new phone since I switched over and they did an amazing job! Got the phone working within the next 2 hours which was really good and their customer service was overall excellent!”
“Zack did a great job fixing my phone. Took him a little longer than he expected so he charged me a little more but I tipped him an extra 20 anyways cuz he got on it right away and fixed it right in front of me. Thanks Zack!”
“Liyah from the ATT store in Valley Fair was fantastic! She was organized, knowledgeable, friendly and was absolutely amazing in helping us sort through a new Apple purchasing issue we ran into (at the Apple Store funny enough). Really enjoyed the experience and highly recommend her for any customer service needs!”
“The closest store was a near hour drive for me. They took my phone, put in maintenance mode, and then told me it would be three hours!
I suggest it the next time they let people know that up front. I was not prepared to be in a strange city without my phone, anyway to communicate or navigate around.
Had I known, I may have brought a tablet with me
Service and maintenance was great.”
“This is the place to go if your device needs fixing. Fantastic service, easy communication, and a great price. Brought in my iPhone that had a bad battery and a shattered back plate…good as new within a day. Don’t waste your time at the Apple Store, go to Bay Area Phone Doctor!”
“To get my number transferred from my corporate line to my person line, and then from post paid to pre paid… took 4 hours… thank you Theo. This wouldn’t happen without you sir!”
“Called different ATT stores looking for a specific phone. All the other stores I’ve called either they didn’t pick up. Or didn’t have the phone available.
Called this location, they had my phone in stock and decided to pop on over to do a phone upgrade. I’m glad Nick picked up the phone and helped me see it through and through. He did ask me to come in at a certain, I was in the area so I popped in a little early. He was more than welcoming. He was with a customer before me. Told me he’d be right with me. Didn’t wait long. He was done with the other customer.
He is very thorough. Walked me through the upgraded plan on my account. Answered all my questions. Explained the breakdowns for me. What to expect and made sure I understood what I was getting in to.
We had a hiccup with my phone and he stayed with me and tried his best to figure out the issue so I can walk out with a working phone. I can’t say for the rest of the people that work here but Nick has went above and beyond expectations for customer service. 10/10 do recommend him and this location!”
“Stopped by the AT&T store recently to upgrade my phone and had a great experience thanks to Antonio. He made the whole process super smooth and actually enjoyable. He clearly knew his stuff, answered all my questions without any pressure, and just had a really friendly, easygoing vibe. Honestly felt more like chatting with a friend than doing an errand. Big thanks to Antonio for making it such a positive experience!”
“I came in today because I wanted to switch back to Cricket after having a horrible experience with another carrier. I'm really glad that I came to this particular Cricket location. Bowen, the sales rep who helped me, was very nice and extremely patient. Since he was there by himself, training a new hire, he had to deal With a couple of customers at the same time. There was an older lady who came in and not tech savvy, like me. He was so patient and kind to her-even showing her the parts of her phone. On top of that, he also had a good sense of humor. I've been to a couple of Cricket Wireless locations and both times I've had a good experience. Thanks for knowing how to take care of your customers, Cricket Wireless!!!”
“I don’t usually leave reviews but the team over at ATT on Blossom Hill and Almaden were really fantastic to deal with. I just had a minor repair issue with my IPhone and they gave it their full attention and made sure I was fully satisfied. Highly recommend this team for your phone needs.”
“Came to this location because I was having issues with my phone getting service. Asio greeted me and spent the next hour with me getting my phone working. Asio was great at explaining what was going on (because I'm not tech savvy in the least). An hour later my phone was working! Definitely recommend this location!”
“The manager. Luis, excellent job. He resolved all my doubts and helped me. With my problem. I had already been to that store. And I had a bad experience with an employee. But this time it was more than excellent. Thanks Luis. I hope to return. And be taken care of by you.”
“Great experience at this store. AJ was super helpful in getting me all squared away. Painless and helpful, 2 things I value. Would recommend this store, and ask for AJ!”
“The store was easy to locate and the inside was clean and organized. I am very thankful that we had the manager Katherine to help us out on Monday morning. Her customer service was professional and kind. She helped my mother and I transfer services from our previous provider to Cricket. She made it super easy, fast and convenient. Katherine went above and beyond in letting us know of how we can save more on our plan and was very knowledgeable in all the services Cricket has to offer.Would definitely recommend this location to anyone. Keep up the good work, Katherine!”
“Evelyn, who was assisting me, was courteous, polite and if I may say, impeccablely dressed. Her accumen in smart clothing and colour coordination together with an impeccable eye for jewelry of the most limpid green azure only showcase her sales business ethic of professionalism and caring approach. If you do anything with this next fiscal quarter, you'll make her regional manager with a salary to afford her good taste and smart fashion sense !”
“I’ve been a loyal customer for many years and I went in person to upgrade my iPhone. I was dealt with so many issues trying to return my phone. Alexa was dedicated to providing the best customer service. I went to this location many times to resolve the issue, I was so impressed with Alexa’s knowledge about the issue. It was a very stressful situation for me and the help that was provided to me I can’t thank you enough.”
“Jack helped me, a lot, with the purchase of my new 15 pro. I brought in a very damaged cell phone. It was very difficult to transfer the information from my damaged phone. Jack was incredible. He is a great problem solver. He is very patient. I walked out with a working new phone, which was critical! I'd rate Jack 15 out of 10.”
“Thank you so much DAVID ,im definitely appreciative and satisfied with his assistance on guiding me step by step with upgrading to the IPHONE 16, i showed up an hour before they closed and he had a lot of patience with transferring my data one phone to another,helped me get a great phone case aswell as accessories ,and answered all of my questions regarding the TRADE IN ?? ⭐️⭐️⭐️⭐️⭐️”
“I went to the AT&T store to learn more about their plans, and I had a fantastic experience thanks to Robb! He was incredibly knowledgeable and patient, taking the time to guide me through all the available options without any pressure. Robb answered all my questions clearly, helping me understand the best plan for my needs. His professionalism and customer-first attitude made my visit a positive one. Highly recommend asking for Robb if you want excellent service and someone who genuinely cares about helping you find the right plan!”
“My coworker has mention Cricket a few time couple months ago, and current carrier charger me a little high but their service is unstable so I decided to move to Cricket”
“This store moved a few feet down the street, still the same reliable service. Knowledgeable staff with quick problem solving skills they can get lines transferred, activated, cancelled in a snap. I joined cricket for the value but I stay because of the optimal customer service. I dread going to the other providers stores.”
“I went into the shop with a iPhone that had a broken screen and they were able to repair it within 20mins. The customer service was excellent and efficient. I would recommend them to anyone who needs phone repairs with an efficient service.
Thank you so much UK customer who was visiting and travelling on the same day as repair was done 18/10/25. You are life savers. Your staff are kind, helpful and friendly.”
“I have gone several times to get my screen repaired and the last time to replace my cell phone battery. I always experience the best and courteous customer service. The prices for repairs are reasonable and the service is great! I would recommend A to Z phone repairs to anyone needing help with their phone”
“I came in to pay a bill and Serena informed me that I could qualify for for their new zero finance 3 year agreement and get a new iPhone for free! I ran the app and luckily enough I qualified and got a new iPhone, an apple watch, and iPad! The watch is only $10/month and the iPad is $20/month. I'm so happy with their new Postpaid Services because all the other companies wanted me to trade in my phone and charge a leg and an arm! Here at Boost Mobile I got to keep my phone and my bill never goes up! Super happy with this service. Come check out this location! Serena and Marta were super helpful ??”
“In terms of service and timing, wonderful. In terms of pricing, a bit over the top, though the manufacturer may have a lot of influence over pricing. $300 for a new phone screen is honestly ridiculous no matter where you are.
For the service itself though, 5 stars.”
“I just came to this store, not very optimistic after visiting a few different phone services/companies. Fernando (employee at ATT) could sense my apprehension. He greeted me, sat me down and helped me find something that would work for me. Already a long-time, WiFi customer was helpful, but compared to the others, I was in constant awe of the deal he was offering me. Refused to believe it, until I walked out the door with my new phone! I am SO happy I came here!”
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“I went in to buy a new phone and I was greeted by Jesse, who was extremely friendly and helpful. The process of getting a new phone I had some hiccups due to my old phone not having enough storage blah blah blah. But Jesse was extremely patient and stayed with me for over 2 hours. To help me set up and transfer everything to the new phone .The entire time he demonstrated great patience and I could tell he truly cares about his customers. He was so nice and helpful to me. And treated me as a friend rather than just trying to sell me stuff. He presented me with some great deals that you receive once purchasing a phone and I did buy some items from him, including a new kind of phone charger and other important accessories. He also was a great listener as during our 2 hour plus conversation, I mentioned I was in need of a tablet and he actually offered and showed me some models his store had, which really proved to me he cared. I was there for so long, and he only demonstrated kindness and patience and extreme knowledge of the products. I'm not sure if it was his manager, but there was a very nice woman named evelyn, who was also there the entire time and she was extremely nice and helpful as well. .Overall, my experience with these places is usually terrible and I wish I could give Jesse and Evelyn a more than 5 star rating. They made my experience the best it's ever been and I recommend everyone asks for their help when they need it.”