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“The young woman that I worked with was really nice and informative. An older lady that was upset about being scammed came in and she was wonderful with her. She helped us both at the same time. The older lady was relieved that everything was going to be straightened out. She deserves a huge raise!”
“I’m writing for my mother, who struggled with a technical issue alongside her elderly client. Daisy and Andie provided outstanding assistance, patiently walking them through the problem and giving clear instructions for the next steps. Though it took several visits to fully resolve the issue, their professionalism and care made the experience much more manageable. We are very grateful for their help.”
“as always, the agent was knowledgeable and help with problem. AND fixed in a shorter time than expected.
Great Group, at the location we use, and Great Company,
Thanks”
“Her product knowledge is top notch. She cares about the customer. She asked my if I wanted to open the box. She told me her experience on why she always ask that question. She even transfered my data. I know I could have ordered it on line on the app, I'm glad I went into the store. The experience was great. Hats off to Jessica”
“Zack did a great job fixing my phone. Took him a little longer than he expected so he charged me a little more but I tipped him an extra 20 anyways cuz he got on it right away and fixed it right in front of me. Thanks Zack!”
“The two guy employees that were working Sunday afternoon and helped me switch from Verizon to Cricket were very communicative, kind, and helpful! They assisted me with trying to get my old number to my new phone since I switched over and they did an amazing job! Got the phone working within the next 2 hours which was really good and their customer service was overall excellent!”
“Iven helped me figure out my phone number and get it back after a misunderstanding he resolved it. way to go iven you saved me so much time and money ⭐⭐⭐⭐⭐!”
“Super quick turnaround and same day work. I’ve gotten both an iPhone screen and an iPhone camera lens repaired by him and both were done quick and beautifully. Reasonably priced and super kind demeanor. Highly suggested if you need something fixed quick and efficiently!”
“I'm so happy with the services rendered here. They are so nice and accomodating. They are for service not only for money they got. Wishing that all At&t salesperson are like them. More power and thank you so much!”
“Wow, what an experience. I mean, you never expect much when going into a phone store, especially since the reason I went in was because my bill wasn’t the same when I went to Costco I spoke to the guy for like 10 minutes and he messed everything up anyways, I came in and saw William and Antonio. When I say their customer service was top notch. I mean, I didn’t even bother buying from them because of how much they made it seem like I wasn’t being sold anything there were some of the most friendly knowledgeable and easy to work with representatives at any phone store that I’ve ever been to. Not to mention the store was clean. The music was good. It smelt nice in there and to top it off. The customer service was on point to anybody reading this. I highly recommend this store and I’ll be referring people to come here if they ever speak to me about phone service Antonio and William, I have never met such great people and representatives such as you guys, you guys made my day even my year. My wife passed away two months ago, and you guys helped me realize the reason that I’m still here”
“I went to this location and Ghafor was the gentleman helping me. He is the most professional, courteous, gracious representative I have had at uBreakiFix. He went above and beyond to help me and took his time. I felt like I was in good hands. This guy is a miracle worker. I would highly recommend this location to anybody in need of repair services and make sure to ask for Ghafor. He will take great care of your device needs.”
“I'm 75 years old and fell for a scam on my phone that had 23 devices running in the background. Marduk not only fixed my phone, but also my tablet that had the same problem. To a non tech person he is a life saver. He was so humble about his expertise. So nice, polite and helpful. It may be a small store, but what's inside is big, helpful and have nothing but praise for the staff.”
“Came to this location because I was having issues with my phone getting service. Asio greeted me and spent the next hour with me getting my phone working. Asio was great at explaining what was going on (because I'm not tech savvy in the least). An hour later my phone was working! Definitely recommend this location!”
“I highly recommend this store location! A friend brought a new iPhone and the entire AT&T team, store manager, Daniel, and Nick are very friendly, helpful, and patient. We've visited a few times about iPhone and PC questions.”
“I don’t usually leave reviews but the team over at ATT on Blossom Hill and Almaden were really fantastic to deal with. I just had a minor repair issue with my IPhone and they gave it their full attention and made sure I was fully satisfied. Highly recommend this team for your phone needs.”
“Amazing service from June today! He was able to quickly help us add an eSIM to my iPhone. His recommendations were actually very helpful and relatable to the issue that I was having with my phone. He also was amazing in helping us put on the new case and screen protector on my phone. 10/10 experience thanks to him!”
“Alex and Jessica were so incredibly helpful! They patiently answered all my questions about my new phone and took the time to transfer all my pictures and contacts, which mean so much to me. Thank you again for all your assistance!”
“Mario, the store manager at the AT&T Los Gatos store, is a rare bright spot in what is otherwise a truly broken system. AT&T’s website, app, and automated phone systems are some of the worst I’ve ever dealt with—slow, confusing, and often incapable of letting you complete even basic tasks like changing a passcode, modifying a plan, or canceling a service. It’s unbelievable how much time customers waste trying to get anything done through AT&T’s digital interface.
Thankfully, Mario knows how to cut through all that chaos. Over several visits, he’s helped me resolve internet and phone issues that AT&T’s own systems couldn’t handle. He’s also saved me close to a thousand dollars a year by clearly explaining plan options and helping me understand how to get the most value from my services.
What really stands out is how Mario patiently navigates all of AT&T’s internal red tape—often having to call in himself because even store employees don’t have the tools they need. Despite that, he always delivers real results. Mario represents the level of service AT&T should be providing everywhere. If you’re struggling with AT&T’s broken systems, go see Mario in Los Gatos—he’s the one person who will actually get things done.”
“I opened a phone line with this telecommunications company last weekend. I had a great experience after using it. I can watch unlimited movies and make unlimited calls. Calling my friends in Canada is also free, as is calling Mexico. I can go to many places. There are hotspots, and what I like most is that I can store a large amount of my favorite photos and videos. The monthly fee is only 60 yuan, no tax, and I only need to pay $55 when I pay automatically with a credit card! Especially their sales and technical staff, they feel very professional! I highly recommend it to those who want to open a phone line and transfer it to a cooperative family!”
“Mario was very helpful and friendly . He understood exactly what I needed and understood that as a teacher I'm not a techie person, so he explained everything . Also, he was not a pushy sales person , and seemed to genuinely care about taking care of my needs. This is my favorite ATT store .”
“Gael, that is your person at AT&T in Milpitas!!! So helpful willing to take the time answer the questions and not feel like we had the pressure to buy dumb things!! We are going back and defiantly asking for him if we need help or buying anything!”
“Joss was very nice, helpful, and informative throughout the interaction. Glad he was the person that helped us. Looking forward to be part of AT&T. So far we are very pleased.”
“Definitely just wanted to say thank you SO much to both Wendy & Ruby !! They helped me out to be able to transfer from my phone carrier & to also purchase my new phone ! Very professional & kind made the process very easy & helpful throughout the process ! I appreciate you both so much !”
“I went into the shop with a iPhone that had a broken screen and they were able to repair it within 20mins. The customer service was excellent and efficient. I would recommend them to anyone who needs phone repairs with an efficient service.
Thank you so much UK customer who was visiting and travelling on the same day as repair was done 18/10/25. You are life savers. Your staff are kind, helpful and friendly.”
“I have gone several times to get my screen repaired and the last time to replace my cell phone battery. I always experience the best and courteous customer service. The prices for repairs are reasonable and the service is great! I would recommend A to Z phone repairs to anyone needing help with their phone”
“I highly suggest coming to this location! The manager is the best. Very helpful, patient and informative. I moved over from a different carrier and it was such an easy process. I was able to get 2 phones and an apple watch for an amazing price that was unbeatable anywhere else. It wasn't busy so it was nice not to be waiting like other carriers. Check this place out! Like I said kudos for hiring the manager, he's the best around.”
“Anthony was very knowledgeable about the products I was asking about. He was very patient and answered all of my questions. I was able to get my new phone and go on about my day.”
9AM - 12AM 12 - 6AM
611 Vaqueros Ave, Sunnyvale
Mobile Phone Accessories
“I needed a legit battery for my moto Z4. Tried a couple from another online retailer, both were counterfeit. So glad I found your site! The fitment is exact. The cable lines up perfectly and the device charges and discharges correctly. Shame on that other outfit.”
“Hello, I am very happy with the help that Darisa gave me, she helped me with all my doubts that I had and helped me save on my lines so I am very happy with your help.
I sure coming back again.
Thank you Darisa.”
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“This store was great. Jack helped me out and he was amazing. This store was almost as good as the one on Stevens Creek and Lawrence where William and Antonio helped me out but I still had an amazing time. Glenn approved!”