Cell Phone Stores in Los Gatos, CA

“I went in to buy a new phone and I was greeted by Jesse, who was extremely friendly and helpful. The process of getting a new phone I had some hiccups due to my old phone not having enough storage blah blah blah. But Jesse was extremely patient and stayed with me for over 2 hours. To help me set up and transfer everything to the new phone .The entire time he demonstrated great patience and I could tell he truly cares about his customers. He was so nice and helpful to me. And treated me as a friend rather than just trying to sell me stuff. He presented me with some great deals that you receive once purchasing a phone and I did buy some items from him, including a new kind of phone charger and other important accessories. He also was a great listener as during our 2 hour plus conversation, I mentioned I was in need of a tablet and he actually offered and showed me some models his store had, which really proved to me he cared. I was there for so long, and he only demonstrated kindness and patience and extreme knowledge of the products. I'm not sure if it was his manager, but there was a very nice woman named evelyn, who was also there the entire time and she was extremely nice and helpful as well. .Overall, my experience with these places is usually terrible and I wish I could give Jesse and Evelyn a more than 5 star rating. They made my experience the best it's ever been and I recommend everyone asks for their help when they need it.”

“MICHAEL did a standup job. He stayed over a. Hour and a half after closing to make sure I went home with a working number and phone. He listened to my input, and was very competent and effective in coming up with a plan to get my phone back working and transferring my service. He finished everything the Nxt day while helping other customers and being the only one at the store. I would reccomend him to anyone needing help with their phone”

“Josh was fantastic. I walked in, no appointment, store was busy, on a road trip, and my iPhone charging port was a mess and my phone wouldn't charge. Josh greeted me immediately and cleaned by charging point on the spot - and also did a surface clean on the rest of my phone. Excellent service and a huge help!”