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“The young woman that I worked with was really nice and informative. An older lady that was upset about being scammed came in and she was wonderful with her. She helped us both at the same time. The older lady was relieved that everything was going to be straightened out. She deserves a huge raise!”
“I had a great experience at the T-Mobile store today. The representative (name) was extremely helpful, patient, and professional. He took the time to explain everything clearly and made sure I understood all my options without any pressure.
Customer service like this is hard to find, and I really appreciate his support. I highly recommend this store and especially (calvin) if you need help!”
“I just left, 6/2/25, I needed help switching over from cricket (terrible service) back to Metro. I asked a young lady named Avi does she know how to switch (first lady didnt) she looked at me like, really? But she remained professional and took the time to break down all phones available to me and the difference in the plans. I actually fell in love with her. I have to go get my second phone included in my plan, but I had to brag about (Avi's) amazing customer service before I leave.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“We met Jack Thanksgiving week to upgrade phones and he introduced us to the FirstNet plan. He took the time to explain the program and all the transfers of our devices. It took longer than expected but he was patient and most of all went above and beyond to make sure we were completely satisfied with the plan. Honestly I had avoided AT&T stores for years and Jack made it a friendly experience. kudos!”