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“I had a great experience at the T-Mobile store today. The representative (name) was extremely helpful, patient, and professional. He took the time to explain everything clearly and made sure I understood all my options without any pressure.
Customer service like this is hard to find, and I really appreciate his support. I highly recommend this store and especially (calvin) if you need help!”
“The young woman that I worked with was really nice and informative. An older lady that was upset about being scammed came in and she was wonderful with her. She helped us both at the same time. The older lady was relieved that everything was going to be straightened out. She deserves a huge raise!”
“I just left, 6/2/25, I needed help switching over from cricket (terrible service) back to Metro. I asked a young lady named Avi does she know how to switch (first lady didnt) she looked at me like, really? But she remained professional and took the time to break down all phones available to me and the difference in the plans. I actually fell in love with her. I have to go get my second phone included in my plan, but I had to brag about (Avi's) amazing customer service before I leave.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“Ruby and Alex were exceptionally knowledgeable, kind, and honest. My mom has dementia and lost her cell phone. They helped me to select the best option to replace her cell phone, and assisted me in returning the replacement phone when we found her old phone. You can count on their knowledge and integrity to guide you in the right direction when you're searching for a new phone or looking to make changes to your service plan.”