Shipping Centers in Los Gatos, CA

“Great little store, the employee Fathi (I really hope I remembered the name and guessed the spelling correctly) was extremely helpful, quick and knowledgable. Took me less than 5 minutes to get passport photos done. After that we figured out together he couldn't help me with a very specific type of envelope for shipping documents, (It's USPS only) but I was grateful for him trying and figuring it out with me. Great experience!”

“Needed to get a picture for online passport renewal. Turns out, the online passport site is pretty picky about picture format. I had to go back several times to get new pictures. Employees were great, took multiple photos, and did not charge for the extra attempts. Thanks!”

“I seriously have nothing but good things to say about this UPS location. Every time I come here, everyone is so nice, helpful, and actually willing to help. I’ve never come in with something I needed done and been told they couldn’t do it.

After being turned away from the other LG UPS location multiple times, I really started noticing the difference between the two places.

A few weeks ago I went to the other UPS location to do a Happy Return and was told they couldn’t take any of my return items that didn’t have barcodes on them and that I needed to go to Ulta or some other place I can’t remember in order to do it. (Which I had never experienced before) Since this downtown location was on my way home, I figured I’d try here before going out of my way to ulta. Sure enough, they did it with no issue at all.

This time around, I had one QR code for two items but decided I only wanted to return one of them. The other UPS location told me they couldn’t do that because they would be docked, which I still don’t really know what that means lol but I figured I’d stop by this location since I had nothing to lose, and Brenton, who has helped me multiple times now, did it with no questions asked and was super nice about it. Of course I don’t know the ins and out and it’s quite possible some stores have different authority or capabilities to do things.

But Brenton is always helpful, and honestly everyone I’ve dealt with here has been great.

Definitely my go-to location now!!”

“Whenever I've sent packages to a destination, it always gets there quicker than their estimated time. Yesterday, August 30, I sent a blu-ray to a friend in Dublin through USPS for his birthday at 3:35 pm. My friend received it 10:59 this morning. Outstanding!Their little black shop dog is friendly too.”

“I use this location for large format poster printing (menu signs) and shipping needs. It’s a small crew here so I get to see the same polite people every time. Placing my poster print orders online is easy and has a decent turnaround time, almost always next day. So happy for this location near work! I flip flop between this one and the Sunnyvale El Camino one depending on where I am in the South Bay.”

“I've started coming to this FedEx site by default and it's the FIRST and ONLY FedEx ship site to which I can ascribe a high rating and great experience consistently. Staff are very conscientious and they take of you quickly. I am SO GLAD and GRATEFUL THAT THIS PLACE IS HERE!!!”

“The UPS store 0119 on LG Blvd is amazing. We were having a problem with an Amazon seller and a return label. Dana and Roby were so friendly, kind and helpful. Dana even offered to help us outside with taping of a package. I will only be going here for anything with UPS.
Wonderful customer service!”

“I've only had positive experiences with this USPS location, going back 8+ years. In particular, Jose is friendly and professional, and always goes out of his way to help me answer questions about different packages/services.

Today, while I was searching for a pen, another customer advised me to ask Jose for help if needed. The realization that so many neighbors have had great experiences here inspired me to leave a review.”