Mailbox Centers in Los Gatos, CA

“Great little store, the employee Fathi (I really hope I remembered the name and guessed the spelling correctly) was extremely helpful, quick and knowledgable. Took me less than 5 minutes to get passport photos done. After that we figured out together he couldn't help me with a very specific type of envelope for shipping documents, (It's USPS only) but I was grateful for him trying and figuring it out with me. Great experience!”

“I seriously have nothing but good things to say about this UPS location. Every time I come here, everyone is so nice, helpful, and actually willing to help. I’ve never come in with something I needed done and been told they couldn’t do it.

After being turned away from the other LG UPS location multiple times, I really started noticing the difference between the two places.

A few weeks ago I went to the other UPS location to do a Happy Return and was told they couldn’t take any of my return items that didn’t have barcodes on them and that I needed to go to Ulta or some other place I can’t remember in order to do it. (Which I had never experienced before) Since this downtown location was on my way home, I figured I’d try here before going out of my way to ulta. Sure enough, they did it with no issue at all.

This time around, I had one QR code for two items but decided I only wanted to return one of them. The other UPS location told me they couldn’t do that because they would be docked, which I still don’t really know what that means lol but I figured I’d stop by this location since I had nothing to lose, and Brenton, who has helped me multiple times now, did it with no questions asked and was super nice about it. Of course I don’t know the ins and out and it’s quite possible some stores have different authority or capabilities to do things.

But Brenton is always helpful, and honestly everyone I’ve dealt with here has been great.

Definitely my go-to location now!!”

“The UPS store 0119 on LG Blvd is amazing. We were having a problem with an Amazon seller and a return label. Dana and Roby were so friendly, kind and helpful. Dana even offered to help us outside with taping of a package. I will only be going here for anything with UPS.
Wonderful customer service!”