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“This is the best UPS Store I have ever been to.
They are always professional that have great customer service and are always willing to help me no matter what I need.
I just stopped by for some help with a package that I needed packed at my home as it was going to be picked up at my house by UPS but I needed help packing it due to the large size so I stopped by the UPS Store to see how they could help.
I talked to the owner Zack and he helped me set up a day that he will stop by the house with all the packing materials necessary to pack up my large Pilates machine to send to the manufacturer for repairs.
Thanks for all your help Zack, I will definitely be back in the future”
“I don't have enough good things to say about this location. Robert and his team (particularly Jeff, Jun, and Andrew) help me with everything and make my life so much easier! I visit this store several times per week, whether it's for business shipping, postbox collection, or notary services. I think they would help me with anything else I needed! Just so grateful that Robert and company help me get things done and reduces my stress on many levels. Thank you, my Friends!”
“Ashley and the entire team, Yasmin and Sevin are great! Always friendly and helpful.
Ashley has gone out of her way to come to our house for notary services when my elderly parents could not travel anymore. She is the best!! I would not go to any other store for any of my notary or shipping needs.! ❤❤”
“Always the most helpful, kind and thorough staff. I’m always greeted with a big hello and how’s the family. It’s nice to experience such a warm environment in a fairly busy store. I trust them with my mail and any important items I have coming in.”
“I have been using Postal Annex for at least 10 years. Kimmie the owner is beyond efficient, helpful, and super friendly. After youcome here once it is impossible to go anywhere else. They go above and beyond to help you. I am proud and lucky to be a customer.”
“I’ve had the pleasure of giving my business to William Gray at the UPS Store in Westlake Village for the past two years. Each time I brought in my study materials for spiral binding, William treated the work with the care and precision of an artist. The way he handled my materials showed respect, attention to detail, and genuine pride in his work. His customer service is consistently excellent and always beyond my expectations. I truly appreciate William for his professionalism, kindness, and quality of service.”
8:30AM - 6:30PM
5627 Kanan Rd, Agoura Hills
Mailbox Centers
“I’ve been using this UPS store for over 10 years, and I honestly couldn’t ask for better service. The staff is always professional, friendly, and super helpful—no matter how busy it gets.
They handle everything efficiently, from shipping to packaging, and I always feel confident that my items are in good hands. Over the years, they’ve consistently gone above and beyond to help me with special requests and last-minute shipments.
It’s rare to find a place that maintains such a high level of service for so long. Highly recommended to anyone looking for reliable and trustworthy shipping services!”
8:30AM - 6:30PM
3835 E Thousand Oaks Blvd # R, Westlake Village
Mailbox Centers
“OMG! Went in on a Sunday with a bunch of Amazon returns! Half of them were difficult but Gavin was amazing and helped me navigate through labeling and boxing issues that made no sense to me. He was knowledgeable, kind, and got everything handled for me. It is my UPS store of choice!”
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
“I needed to ship an important package internationally, and the team made the entire process simple. They explained the options clearly and provided great customer service from start to finish.”