“The guy behind the checkout counter at about 4:00 on December 2nd was very nice and helpful. He went beyond the call of duty to run out to see if the delivery truck had left yet. I was very impressed with this business.”
“Great customer service! Had a tricky custom print job (wonky original file) and the staff there were outstanding in solving the issue and printing the file in a timely manner.”
“It's very refreshing to go into a Staples and be greeted by kind and pleasant employees. This Staples has the best Staples employees I've encountered in a long time. I was helped by a gentleman last Thursday morning and he was awesome. He was helpful and went above and beyond to help me out. Will definitely stick to this Staples for all my needs.”
9:30AM - 5:30PM
405 El Camino Real, Menlo Park
Printing Services
“I cannot thank Andretti at the Menlo Park UPS Store enough for his incredible professionalism, empathy, and outstanding customer service today. I walked in dealing with a highly stressful digital security crisis and a pending police report that left me unable to safely access my email on my phone. To make things harder, the store’s customer computer was down.
While an employee at a different UPS Store completely turned me away under these exact same technical constraints, Andretti immediately stepped up to problem-solve. He safely accepted my files via AirDrop to ensure my urgent 12-page document and cover sheet could be printed, organized, and faxed immediately.
He was kind, patient, and completely focused on helping a customer in a tough spot. Andretti turned a terrible day around and showed what true customer service looks like. This store has earned a customer for life because of him!”
“I had a very tight deadline of paperwork submittals. This Fedex happened to be the closest location so I paid online to have document printed and ready for pick up so I can save time. Called in and Sandy at this branch was kind enough to ensure I don't waste any time. Had really good experience with the branch.”
“Amazing customer service! I came in with a lot of questions about an old lens and even though they didn’t have the part I was looking for they really helped me out. I will definitely come back for lens cleaning, renting and even buying in the future!”