The UPS Store in Menlo Park is known for its courteous and professional service. Customers have had positive experiences, often highlighting the helpfulness of staff members like Andretti, who goes out of his way to assist and save money for clients. The store is efficient, ensuring that packages arrive intact and on time. While some have encountered issues with additional costs for sealing boxes, many appreciate the overall friendliness and varied services offered. With a commitment to customer satisfaction, this location is recommended for reliable shipping and helpful service.
Andretti was the most helpful, real dude here! He helped set up a box for me, did everything to help me save money in the long run, and is just a very personable person! I WILL be coming back often and hope to be helped by Andretti every time!
September 2024
I had a frustrating experience returning a package at this location. After spending over an hour, the package couldn’t be scanned properly, and I had to go to a different spot to complete the return. I hope this issue gets resolved for a smoother process in the future
August 2024
I recently had to ship 10+ large boxes to NY and the team at The UPS Store in Menlo Park couldn’t have been more courteous and professional. All of the boxes arrived intact on the expected day. Perfect.
