The UPS Store #0969 in Palo Alto is a reliable and helpful business offering a variety of services including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Located downtown, just two blocks from Stanford University, it is locally owned and operated, with a team dedicated to customer satisfaction. Customers consistently praise the staff for their professionalism, friendliness, and willingness to go above and beyond to assist. One employee, in particular, named Albert, receives frequent commendations for his exceptional service. Customers appreciate his patience, thoroughness, and ability to handle urgent and complex requests with care. Whether it’s packing fragile heirlooms securely, writing clear instructions on packages, or managing last-minute notarizations, Albert demonstrates a high level of dedication and professionalism. Customers feel confident entrusting their shipping and printing needs to him, noting his sincere and attentive approach. The staff’s helpfulness extends to problem-solving, such as navigating email and online systems to ensure packages are shipped correctly and on time. Overall, the store provides a positive experience for customers who value friendly, professional service and staff who genuinely care about their needs. The team’s commitment to excellent service makes The UPS Store #0969 a trusted choice for mailing, printing, and other business services in Palo Alto.
Excellent customer service. I've had a business box here for years. I received a large number of big boxes and the employee not only loaded them on a dolly but made pick up as convenient as possible.
February 2025
Thank you Albert!
Helpful, friendly and professional.
September 2024
The employees of the location are very helpful, professional and friendly! I always use them for mailing and printing and they help a lot.
