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βThis Gap Factory location is consistently busy, but for good reason! They offer a huge selection of items and the merchandise is always neatly displayed, making it easy to browse despite the crowds.
Shopping Tips:
Sales: They run various sales throughout the year, so itβs a great place to snag a deal.
Order Pickups: If youβre picking up an online order, head straight to the back of the store near the fitting roomsβthatβs where the pickup counter is located.
Parking: Since it's in the Great Mall, parking can be very tricky during peak hours and weekends. Iβd recommend arriving early or being prepared to hunt for a spot.
Service: The staff is great and manages the high volume of customers well. A solid choice for essentials and seasonal finds!β
βGreat place for kidsβ clothing with some of the best deals around. The variety is impressive β from everyday wear to seasonal outfits β all at very reasonable prices. Quality is good, sizes are well stocked, and there are always attractive offers and discounts available.
Highly recommended for parents looking for stylish and affordable kidsβ clothes without compromising on quality.β
βGreat quality and stylish collections at Banana Republic. The store was clean, well-organized, and easy to shop. Staff (Maria) was helpful, sweet and the overall experience was smooth. Would definitely come back!β
10AM - 8PM
464 Great Mall Dr, Milpitas
Clothing Stores
βI’ve tried an Under Armour product and I can say that the quality is really good. The material feels comfortable and lightweight, especially when doing workouts or physical activities.β
βThe staff is always chill here and helpful it makes me feel the most comfortable in the mall. Don't dare say any place has gender neutral clothing til you go here. The clothes can be worn by anyone and sizes are mostly in size m or xl etc to make finding a fit easy. They also sell manga and witchcraft stuff. There is always a buy four get one shirts and again the staff are cool and even have a good bond with each other.β
βIt's 8:30p 12.5.23 at the two employees working provided the kindest customer service I've ever received. literally wanted me to tear up from how nice they were - and this hour? Wow. The female employee also helped me on the phone before I drove over and she was so upbeat, welcoming, kind and informative. What a gem. Thank you, I will be backβ
βOne of the better ross's. For this location I usually find more opportunities to buy things vs other ross's. I think it's because people don't want to come all the way to this location as often just for ross when other locations are closer and walmart is over shadows it. So what I mean is by more opportunities is that I have a hard time finding shoes (8.5), shirts (small or xs), jeans (28x30), Jackets/sweaters (small) in my sizes. I usually find something here. If I got to any other ross, I probably won't find a decent shoe in my size or jacket or shirt in my size. I'm more likely to find 28x30 here than at any other ross if I'm being honesy. I can even find xmas gifts easily or simple wallets or glasses or workout equipment when I need to. A bit neater than other ross's too. Only thing is it's far and it's a gamble if you are trying to look for a specific clothing itemβ
βThe store was clean, and the checkout line was moving pretty fast. The line for fitting room can be long during busy hours. I like how the store acts as a shortcut between Gates 1 & 4 so that I can get to another store without walking through half of the mall.β
βCute clothes at a steal price! They are surprisingly good quality, no one would know you got it for less than $9, since everything is less than $9 at the store. The only downside is no dressing rooms but you can try it over your clothes, though it would be way easier if I could try on. No returns but you can exchange within 15 days for another item.β
βI couldn’t find the hoodie size I wanted during the Thanksgiving shopping spree, so the store suggested placing an online order. I received a tracking number quickly, but the shipment appeared to be stuck. I called the Great Mall store last Friday and spoke with Josh, who was incredibly patient and helpful. He not only checked the order status with their East Coast warehouse but also looked up inventory at other Bay Area locations. We spent about 30 minutes on the phone, and he was pleasant, easy to talk to, and fully customer-focused throughout. Big kudos to Josh!β
βI was recently here on a Saturday night with my daughter and I got to say that all the staff members were amazing and the overall vibe was great they deserved more than 5 stars I wish all other stores were likeβ
βGood store with lots of variety at greatmall. Typically offers good discount all the time.. the store is crowded during offers and is a task to get to your preferred size and colour..while exchange you may not get your size! the prices are very competitive and it is worth a visit if you like this brandβ
βI have to give a massive shout out to the manager and the whole staff for being so incredible this past Saturday! Shopping with kids is usually such a struggle, but they were so sweet and actually engaged with my kids, even giving them coloring activities to keep them happy while we shopped. The service was 10/10βhands down some of the best customer service Iβve ever experienced. I didnβt even realize they were part of Perry Ellis, which is also such great value. The quality and style of the clothes are great and the prices were spot on. Iβm officially a lifelong client now. ??β
βI would like to sincerely thank Jesus, the shift/store manager, for his professionalism and help with returning our product. He made the process easy and stress-free, and we truly appreciated his support.
However, one of the other employees who assisted us could benefit from improving customer empathy and communication. A more understanding and friendly approach would make the experience even better.
Overall, we appreciate the service and hope this feedback helps improve future customer experiences.β
βMy wife purchased a hoodie as a birthday present for me. Not only is the material of the hoodie extremely comfortable, the print is above average in comparison to any customization shop weβve visited before. Iβve spent more money on buying a single Nike hoodie (that doesnβt allow me to differentiate myself from the crowd) from other stores located in the mall. To be able to have something that was truly my own at a reasonable price provided quite the memorable experience. Ahmadβs customer-eccentric service made a lasting impression on my wife & inspired me to take a trip to see what else was available in their inventory. I apologize if I misspelled your name.If youβre looking to add something special to your wardrobe or youβre in the market to purchase a gift for a loved one, you canβt go wrong with Yalla Shirt.β
βI would just like to recognize one associate, Loyola, who was super helpful! She went above and beyond by helping me find the correct size that I needed and helping me with a price match. She was super friendly, super knowledgeable, and had outstanding customer engagement! Keep it up!! :)
Also, Sandra was super sweet, helpful, and professional!! :))β
βI needed some slacks for my new job. Came into Calvin Klein and joakim assisted me through my purchase. Fantastic customer service. Very personable. If I had a Calvin Klein store I would hire him immediately. Awesome!β
βHad a very pleasant experience. Came here in the middle of the day needing a suit and pants. I didnβt know my size, but the owner could tell what my size was just by looking at me. I had the pants tailored and it only took about 5 minutes. In total I was in the shop for 15 minutes, most efficient and professional suit shop Iβve ever been to. HIGHLY RECOMMEND!!β
βEliana is such a sweetheart! I was looking to buy clothes for a concert, and she immediately stepped in to help me! She went above and beyond and even looked for clothes in the back to show me. Her recommendations were just what I was looking for β€οΈβ
βGreat quality khakis. I bought a couple of sweaters that ended up pilling which is disappointing considering the price regardless that it's the factory store. Staff were friendly and knowledgeable about difference in regular and petite sizes.β
βMy family and I are big H&M fans and this place is no exception. Every time I am in the great mall this place is a must stop as with the Santana Row location. There is less people here which makes the location good. Not cramped like other locations. Like every other H&M the prices are very affordable and this is a place for everyone to get some nice clothes here. I am super shocked they have clothes and even shoes in my size. Who knew. Every other location is just too bland but this one does the trick. Drawback: I could appreciate it if the employees are not so absent minded and actually act professional. Some of them are not very considerate of customers who are opting to try on clothes. Excuse me but those clothes are not yours, you don't own them just yet.β
βReasonably sized store with a good range of men's, women's and children's clothing and accessories. This includes some bags, underwear, perfume, belts, ties and socks. We were here mid November and they had 40% off storewide. I had also shopped at Van Huesen just before and on that receipt was an additional 10% off at Tommy (so we received 50% in total with the discount voucher). Not many staff in store to ask for help, but service was pretty efficient at the checkout.β
βI really enjoyed the experience here . They helped my daughter with pateince no matter how many times she went back to the changing room and had a really big smile on their faces.β
βI love this store! There are such cute clothes to choose from, and I bought my 8th grade graduation dress here! Pretty affordable overall too and has great sales.β
βHad a great experience shopping today went to hollister and couldn’t find any clothes that look good on me so I went to an employee named Tit and he helped me find something that matched my vibe and i personally thought it looked great 10/10 experience would recommend going!β
βFrom a store I was walking by and did not give it too much attention. Nautica became one of the stores I must visit every month. The new collection of T Shirts is what hooked me. Simple with good cut. Service is always great, and prices are good on most and amazing when the sales are on.β
βOne of my parol lights is not working so after a year of purchase, I went back to ask to replace the bulb and they gladly accepted because it's under warranty and I have the receipt and the lady there was really kind and told me she's gonna give me a call back When it's done.β
βMoses was really helpful and made it so much easier for me to get the right jeans. I was at the store for a long time trying to get multiple jeans and he was very patient and helpful. Mandy also helped me get the correct pricing on all the jeans I was exchanging/purchasing. Thank you both!β
βIn these days when things are so expensive Burlington still offers people like us a hope to survive. The prices are very competetive and affordable. The variety is good and useful. Service is good.β
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βItzel and the Jay hooked me and my primo out. We came in here on a mission to find a quick suit on the fly and they hooked it up mas firme. From the sizing, to the colores they took their time with us and gave us a firme deal. If you need a suit come see the homies. You won't regret it.β