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“I had a complicated online return at the store. John and Daniel were extremely patient and helpful throughout the entire process. I wish all customer service was this way!”
“My wife purchased a hoodie as a birthday present for me. Not only is the material of the hoodie extremely comfortable, the print is above average in comparison to any customization shop we’ve visited before. I’ve spent more money on buying a single Nike hoodie (that doesn’t allow me to differentiate myself from the crowd) from other stores located in the mall. To be able to have something that was truly my own at a reasonable price provided quite the memorable experience. Ahmad’s customer-eccentric service made a lasting impression on my wife & inspired me to take a trip to see what else was available in their inventory. I apologize if I misspelled your name.If you’re looking to add something special to your wardrobe or you’re in the market to purchase a gift for a loved one, you can’t go wrong with Yalla Shirt.”
“It's 8:30p 12.5.23 at the two employees working provided the kindest customer service I've ever received. literally wanted me to tear up from how nice they were - and this hour? Wow. The female employee also helped me on the phone before I drove over and she was so upbeat, welcoming, kind and informative. What a gem. Thank you, I will be back”
“We got great experience and will be coming back because of Sales Assistant we met. Her name is Amrisha. She was exceptionally knowledgeable and with very professional work ethic. She patiently helped us while we are in the store with all our needs. If store’s management is looking someone to promote, that should be Amrisha. Thanks.”
“There are good promotions but, despite being in an Outlet, most of the products are at their original price.
It's still worth a visit, as the products are of high quality and affordable.
The store is in a very privileged location within the mall, as it has doors to two corridors, and is right in the center of the mall.”
“I went in just to look around and see what was available Kevin was really helpful, welcoming, respectful and had a great attitude, he made some great suggestions on some items based on what i was already wearing, definitely will come back due to his service!”
“Cute clothes at a steal price! They are surprisingly good quality, no one would know you got it for less than $9, since everything is less than $9 at the store. The only downside is no dressing rooms but you can try it over your clothes, though it would be way easier if I could try on. No returns but you can exchange within 15 days for another item.”
“Good place for winter outfits. Standard stuff is definitely not on the cheaper side but is affordable and worth the price. We were shopping for flannel shirts and we found a good collection which we shared online with the person we were buying for and got his input too.”
“I really love this location JOSH is Super Awesome and Rebecca too . Both Manager helped beyond expectation and apologized for a register error and had to Re-ring 1200 dollars worth of merchandise and gave me $20.00 worth of store coupons for my time and inconvenience. Both are very knowledgeable about the Barclays Old Navy Credit card. I also wanted to send a special shout out to Lead Employee Marissa who I was so impressed with and showed me the Best ever customer service experience EVER and the other Sales Associate Maria who helped ring me up. I came in a day earlier to use my coupons and was advised that I couldn't use it until the next day. Marissa pre rung about 6 bags to ensure each one amounted to 75 in order to use the coupons. She was patient (as I went back and fourth for items) knowledgeable in math ( when it came to totaling and deducting sale price items). I love her she is why I am writing this review and to Josh and Rebecca for my previous experience and for JOSH offering to assist me the next day to use my coupons. I will be going there this morning can't wait!!!”
“I'm from Santa Cruz Ca but shopping here is the best for selection excellent prices and discounts! You get amazing customer service can't beat these deals!”
“Lilly had amazing customer service! She was so patient and helpful. This is the type of customer service that makes you want to come back and buy more. Thanks Lilly!”
“Very nice area!! We ate at Dave's Hot Chicken!! The customer service was amazing!! The entire staff was very gracious & honored all of my parties needs!! Robin & Nikki as well as the kitchen & front staff we're amazing!!”
“Great customer service, so-so stock.
Shout out to Shayne who patiently and diligently addressed one problem after another -- my kid stepped out of the store twice as happy compared to stepping-in to the store. Shayne, you helped retain a customer for Zumiez :)
The in-store stock could be much better, but they have this awesome option to order online right at the store with free home delivery.”
“This boutique has the cutest clothing and accessories. I love their collection of spring and summer dresses; they are so colorful. It's what the salesperson said, we can all pretend we are on the beach on some tropical island, and I so agree. I got carried away today and purchase 6 dresses but they were all on sale today so that made up it for it.”
“I needed some slacks for my new job. Came into Calvin Klein and joakim assisted me through my purchase. Fantastic customer service. Very personable. If I had a Calvin Klein store I would hire him immediately. Awesome!”
“Sandra was very helpful & sweet!! i had a bad experience at the gilroy location with an exchange and Sandra was kind enough to help me out, and accommodate me.”
“Great quality khakis. I bought a couple of sweaters that ended up pilling which is disappointing considering the price regardless that it's the factory store. Staff were friendly and knowledgeable about difference in regular and petite sizes.”
“Joe and lam was the best associates in this store so nice and pleasant they gave me the history about us polo I will come back here and shop Allways great great store manger and joe was great keep up the great work and never get rid of great people like these 2”
“Went on a weekday, so the store was clean and racks weren't destroyed. Not a ton of staff. So if you have a question, you'll probably have to go to the checkout area. If you're old enough to check a Google review, you're old enough to figure out most clothing store questions all by yourself.If you're looking for clothes you can wear a season and toss it afterwards, this is a good option.”
“Reasonably sized store with a good range of men's, women's and children's clothing and accessories. This includes some bags, underwear, perfume, belts, ties and socks. We were here mid November and they had 40% off storewide. I had also shopped at Van Huesen just before and on that receipt was an additional 10% off at Tommy (so we received 50% in total with the discount voucher). Not many staff in store to ask for help, but service was pretty efficient at the checkout.”
“My family and I are big H&M fans and this place is no exception. Every time I am in the great mall this place is a must stop as with the Santana Row location. There is less people here which makes the location good. Not cramped like other locations. Like every other H&M the prices are very affordable and this is a place for everyone to get some nice clothes here. I am super shocked they have clothes and even shoes in my size. Who knew. Every other location is just too bland but this one does the trick. Drawback: I could appreciate it if the employees are not so absent minded and actually act professional. Some of them are not very considerate of customers who are opting to try on clothes. Excuse me but those clothes are not yours, you don't own them just yet.”
“Since I have been US this has been like the supermarket of clothing store to shop, clothing is very resonable in price and quality. They always have some kind of sale going on and you will definitely find something you like there. The only concern is sometime ppl just toss all the clothes around in the store and gets really messy.”
“I really really love their T-shirts. They are long, and fluffy. I find them in all colours. I bought several of them. I often have isdues with my skin, since its quite sensitive. Since I wear these T-shirts, irritations are pretty much gone. Worked for me...”
“Hidden gem. Best stuff in the mall for guys. Dress like a real man of style and get your clothes here.Before I knew it I had the four best jackets and coats of my life from this store. Fantastic staff help helping me pick one after another. About a grand for all four but well worth the exceptional quality.Each piece felt unique and had character to such a level that I didn’t want to leave any of them behind. Instead, I’d rather part with my cash.”
“Our goto location for HoCo dresses! Lots of colors and styles to choose from, helpful sales people and easy dressing room access! Other cute clothes as well but definitely a destination store for HoCo dresses!”
“The people that work there are very friendly and there cloths are amazing quality and very cute. I bought some shirts there two years ago and I still wear them. They aren’t too expensive either.”
“From a store I was walking by and did not give it too much attention. Nautica became one of the stores I must visit every month. The new collection of T Shirts is what hooked me. Simple with good cut. Service is always great, and prices are good on most and amazing when the sales are on.”
“One of my parol lights is not working so after a year of purchase, I went back to ask to replace the bulb and they gladly accepted because it's under warranty and I have the receipt and the lady there was really kind and told me she's gonna give me a call back When it's done.”
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“We had gone for some clothes for kids and we did manage to get some for boys and girls which we liked and were in our price range after discounts. I did manage to get some shorts in my size too. Over the years I have discovered that Gap makes good shorts both in terms of colours and durability.”