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“Shout out to Nic with a smily face, who dealt with me coming back to the store to purchase all the Steven Universe blind boxes
And to the rest of the team, who watches me do an unboxing ?
Love you guys (as much as I love my Steven plush)”
“It's 8:30p 12.5.23 at the two employees working provided the kindest customer service I've ever received. literally wanted me to tear up from how nice they were - and this hour? Wow. The female employee also helped me on the phone before I drove over and she was so upbeat, welcoming, kind and informative. What a gem. Thank you, I will be back”
“We got great experience and will be coming back because of Sales Assistant we met. Her name is Amrisha. She was exceptionally knowledgeable and with very professional work ethic. She patiently helped us while we are in the store with all our needs. If store’s management is looking someone to promote, that should be Amrisha. Thanks.”
“I really love this location JOSH is Super Awesome and Rebecca too . Both Manager helped beyond expectation and apologized for a register error and had to Re-ring 1200 dollars worth of merchandise and gave me $20.00 worth of store coupons for my time and inconvenience. Both are very knowledgeable about the Barclays Old Navy Credit card. I also wanted to send a special shout out to Lead Employee Marissa who I was so impressed with and showed me the Best ever customer service experience EVER and the other Sales Associate Maria who helped ring me up. I came in a day earlier to use my coupons and was advised that I couldn't use it until the next day. Marissa pre rung about 6 bags to ensure each one amounted to 75 in order to use the coupons. She was patient (as I went back and fourth for items) knowledgeable in math ( when it came to totaling and deducting sale price items). I love her she is why I am writing this review and to Josh and Rebecca for my previous experience and for JOSH offering to assist me the next day to use my coupons. I will be going there this morning can't wait!!!”
“The Great Mall was a great place to find deals on clothes and home goods. There were so many stores, it was hard to decide which ones to visit first! If you're looking for a fun shopping day with a wide variety of stores, the Great Mall is a great choice.”
“Very nice area!! We ate at Dave's Hot Chicken!! The customer service was amazing!! The entire staff was very gracious & honored all of my parties needs!! Robin & Nikki as well as the kitchen & front staff we're amazing!!”
“What a wonderful employee Melissa is! She literally makes our experience every time me my girlfriend and my daughter only shop for shoes here because of her. Friendly, helpful, polite, and joyous...Just the best vibe she really makes the store! Give that woman a raise!”
“Cute clothes at a steal price! They are surprisingly good quality, no one would know you got it for less than $9, since everything is less than $9 at the store. The only downside is no dressing rooms but you can try it over your clothes, though it would be way easier if I could try on. No returns but you can exchange within 15 days for another item.”
“I went in just to look around and see what was available Kevin was really helpful, welcoming, respectful and had a great attitude, he made some great suggestions on some items based on what i was already wearing, definitely will come back due to his service!”
“They are now more reasonable with an updated return policy for online orders. Instead of outright rejection of online order's return, I can now get an exchange of the same item for different sizing. It is still not ideal (compared to the prevailing return policy which is mostly generous with no question asked), but this is a step-up from demanding me to mail in my online orders back at my own expense. I will still think twice before shopping online for any Uniqlo items.”
“I was recently here on a Saturday night with my daughter and I got to say that all the staff members were amazing and the overall vibe was great they deserved more than 5 stars I wish all other stores were like”
“It is a beautifully designed store and neatly organized.
It gets somewhat busy during the weekend, so you might expect to wait a while at the cash register.”
“Amazing customer service experience lead by Isaac. I had a complicated item exchange. Isaac went above and beyond by offering to keep the item and continue to work with their internal team. Sparring me the wait at the store. Long story short, at the final transaction, he couldn’t be there to help but assured me that any one in his team can execute it for me. The nice young lady at the front did it without any more issues. Will definitely shop here again, knowing that they take care of their customers well. Thank you.”
“I have to say this was the best experience I had today at the mall, I didn't catch the employees name but she was super friendly and helpful and the store had a note that they were temporary short hours due to short staff. I came in 10 mins before she had to close and she was nothing but nice and helpful! Associate 901362 thank you so much for your help and awesome customer service, that's hard to find now! Other stores had terrible customer service if any at all”
“i really loved the service here i don’t remember the ladies name but she looks philipino and very young she had great customer service and aproach and she was just really considerate i always look foward to seeing her when i go to kate spade”
“I would just like to recognize one associate, Loyola, who was super helpful! She went above and beyond by helping me find the correct size that I needed and helping me with a price match. She was super friendly, super knowledgeable, and had outstanding customer engagement! Keep it up!! :)
Also, Sandra was super sweet, helpful, and professional!! :))”
“Good quality shoes, will wear out within the months but the heels I’ve gotten I’ve had them for a year now , cashier is always so nice and they always have the buy one get the 2nd pair 50% off. I always go there for flats and heels. So cute also and they are wide feet friendly ?”
“I needed some slacks for my new job. Came into Calvin Klein and joakim assisted me through my purchase. Fantastic customer service. Very personable. If I had a Calvin Klein store I would hire him immediately. Awesome!”
“Shout out to Vanessa (only name on receipt) and another associate(seemed like a manager) they gave me the sale run down and let me do my shopping. Were super helpful. Went above and beyond when it came to checking out, grouped my items up so I could get the best deal possible for their BOGO sale. I know that can be a hassle especially with a line and only 2 people running it... Thanks again ladies?”
“My family and I are big H&M fans and this place is no exception. Every time I am in the great mall this place is a must stop as with the Santana Row location. There is less people here which makes the location good. Not cramped like other locations. Like every other H&M the prices are very affordable and this is a place for everyone to get some nice clothes here. I am super shocked they have clothes and even shoes in my size. Who knew. Every other location is just too bland but this one does the trick. Drawback: I could appreciate it if the employees are not so absent minded and actually act professional. Some of them are not very considerate of customers who are opting to try on clothes. Excuse me but those clothes are not yours, you don't own them just yet.”
“Went on a weekday, so the store was clean and racks weren't destroyed. Not a ton of staff. So if you have a question, you'll probably have to go to the checkout area. If you're old enough to check a Google review, you're old enough to figure out most clothing store questions all by yourself.If you're looking for clothes you can wear a season and toss it afterwards, this is a good option.”
“An Express outlet store with full of great deals. I normally come here for jeans. The style they have are nicer than the original Express store. It's kind of difficult to find your size, but they do come in stock later. They offer buy one and get one free for jeans!”
“Eliana is such a sweetheart! I was looking to buy clothes for a concert, and she immediately stepped in to help me! She went above and beyond and even looked for clothes in the back to show me. Her recommendations were just what I was looking for ❤️”
“Great quality khakis. I bought a couple of sweaters that ended up pilling which is disappointing considering the price regardless that it's the factory store. Staff were friendly and knowledgeable about difference in regular and petite sizes.”
“I love this store! There are such cute clothes to choose from, and I bought my 8th grade graduation dress here! Pretty affordable overall too and has great sales.”
“I really really love their T-shirts. They are long, and fluffy. I find them in all colours. I bought several of them. I often have isdues with my skin, since its quite sensitive. Since I wear these T-shirts, irritations are pretty much gone. Worked for me...”
“I really enjoyed the experience here . They helped my daughter with pateince no matter how many times she went back to the changing room and had a really big smile on their faces.”
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“We had gone for some clothes for kids and we did manage to get some for boys and girls which we liked and were in our price range after discounts. I did manage to get some shorts in my size too. Over the years I have discovered that Gap makes good shorts both in terms of colours and durability.”