MINI of Monrovia provides a top-notch and carefree luxury car-buying experience. The dealership is known for its fabulous, kind, and caring customer service, with a knowledgeable, enthusiastic, and multilingual staff that offers personalized attention. The process is described as seamless, enjoyable, organic, and without pressure, featuring upfront pricing and no haggling. Customers praise the prompt, professional, and above-and-beyond service, where staff often go out of their way to fix issues and ensure satisfaction. The newly renovated facility is clean, well-organized, and inviting with a great showroom and a pleasant waiting room ambience. Amenities like popcorn, coffee, water, cookies, and treats add to the very pleasant experience. The dealership handles everything from sales to service efficiently, including recalls, oil changes, and car washes, often completed within a few hours. Whether purchasing a new, pre-owned, or custom-built MINI, including the MINI EV, the team makes the process a delight, transforming it into an unforgettable adventure. Customers leave as proud owners, consistently reporting a wonderful experience with no regret and highly recommending the dealership.
Colin was our salesperson and he is attentive, a great listener, deal provider and a pretty cool guy. I had specific requests a tight budget and a limited time. He was informative and articulated my best options. Excellent. He was more than a sales person and more like a concierge. 6 stars!!!
July 2025
Coliin is the best! Super friendly and knowledgeable, we happy with our car purchase process.
June 2025
I bought a 2025 Mini Countryman from Colin. It was by far my most satisfying car-buying experience ever. Colin is a first rate sales person, friendly, knowledgeable, and quick with the paperwork. I got a great deal on a beautiful car.
