“I just want to say I accidentally gave your associate Ana a 1 star on my customer experience survey but I didn't mean it, she was actually very helpful! I got confused and thought it was for the At&t Customer Service rep. Kim who wasn't able to assist me that same day. Thanks to Ana I was in and out in less than 10minutes with my phone working again. Sorry for the confusion!😕”
“I was having texting issues for a couple of weeks..missed important info..went in store near me & a young man named George helped me..very quiet and polite was able to fix my issue in only 15 minutes..Thank you so much..I appreciate he did not charge me only asked for a good review which he really deserves”
“Great Service!!! Aylin was of great help! She literally answered all our questions and helped us get a new phone on the same day, without having to wait 72 hours like we were told. Before purchasing the phone, she explained how payments were going to work and every change that would be made to the account! I honestly appreciate how understanding, flexible, patient, and helpful Aylin was through the whole process with us! I will definitely be coming back to this store in the future!!!”
“I got a payment voucher for my invalid number which was causing a whole lot of delays late fees and inconvenience for sure until my guys at the shop took care of me swell”
“I transferred a line from Tmoblie and helped me transfer all the information. I have never seen such good service. Ms. Yu patiently helped me and I highly praised it.”
“This Verizon Authorized Retailer provides an exceptionally smooth and positive experience. The employees are all extremely helpful, friendly, and knowledgeable. Their customer service is top tier, going out of their way to help those with issues that most official Verizon stores would've charged for. They even installed a complimentary phone case and screen protector, which saved my phone from a major accident I had on a roller coaster at Knott's Berry Farm. If it wasn't for them, I would've had to shell out $$$ to replace a brand new screen. I highly recommend them for their outstanding service!”
“The best assistant manager—Leo helped me a lot and was very professional. The store was very clean, and the service was pleasant. I am very grateful to them 🙌🏻 I highly recommend them.”
“Jordan was very helpful and knows what he was doing. Takes his time to explain and guide you with your cell phone. will return because extremely helpful. thank you Jordan”
“I had an amazing experience. Elsa was very accommodating with helping me purchase a new phone. I was in urgent need of a new phone since I lost mine and she made the process very easy. Would definitely recommend stopping by.”
“Very satisfied with the store in Downey and Tamara, the person that helped me. Went in to upgrade my Samsung Z fold 5 to an all new Samsung Z fold 8 ultra and not just that but I was able to add a second line for my wife and upgrade her old iPhone to the new iPhone 17 pro max. Thank you for being able to help.”
“I love the fact in Compton AT&T employees are all welcoming and ready to help standing nearby at the door and also when she was helping, she is very kind very open. Love the conversation love how she helped me and my grandma knows how to communicate to an elder respectfully Love the security there there was no racism no weird energies like at other places the one that helped me, she deserves a raise and everybody in there also because she gave me the best experience that I can ever receive from AT&T and Compton and that's why I always go back over there because they do the best customer service and give the best energy in welcoming at all times”
“Walked in to this cricket store to purchase new phones, everyone was extremely nice, Robin and Ken helped my husband and I with information, and the purchase that we made, everyone in this store was working, helping all the customers not standing around talking, I will definitely come back to this cricket store, and I highly recommend this store to eveyone.”
“I found this store in 2020 (5 years ago). They always repair my (old) iPhone 4S on the spot while I wait and offer great prices. Very trustworthy and reliable people and service! I highly recommend it to everyone!?”
10:30AM - 6PM
9621 California Ave, South Gate
Mobile Phone Accessories
“Super fast service, my girl dropped her phone and the screen broke. Called and they had all the details for the repairs ready all I had to do was was drop it off and it was done in less than 15 minutes with amazing results.”
“Worker Marcus helps my mom upgrade a new phone. She is so happy that getting a new phone and we are glad that meeting Marcus. He is good guy helps us everything ❤️”
“Went in and walked out with 3 lines ,Wendy was great such a sweet girl very helpful handle a busy store all on her own didn’t show a ounce of stress very informative for the first time I do believe a sales person that knew exactly what she was doing.”
“Jacqueline was very helpful and informative of all that ATT has to offer - I plan on coming back real soon. Helped me save money by switching over to fiber.
Thank you
Lewis”
“I am beyond impressed with the service we received!!! My dad’s phone just stopped working. Couldn’t unlock it. My mom passed a few months ago and the phone had all his pics and videos of her. The look on his face when the ATT store said it was a lost cause made me clear my schedule to drive down to see if I could help. My daughter had been to this place before and so that’s where we went!
And you know what he said “It can be fixed” I won’t lie I cried a lil bit. Not only did he fix it… he was able to fix it the SAME DAY!!! His professionalism is why we will NEVER take anything that needs to be fixed, that he can fix, ANYWHERE else! And you shouldn’t either!!! He explained what needed to happen. Gave us the options and was worth every penny! SUPPORT THIS BUSINESS!!! Honest and good work is hard to find in today’s world!
Thank you! Thank you! Thank you!”
“Thank you to this store.. Jazmin helped me fix my tablet issue in minutes she's great with technology . Highly recommend this metro store location. 10 out of 10!”
“Huge thanks to Bosco for the excellent service today. He helped me set up a new number and a new phone quickly and efficiently. Great attitude and very knowledgeable. Highly recommend this location!”
“The best AT&T service location. Normally people are slow but this location is great. Store manager Jonny helped me a lot, gave me the best price for the internet and solved billing problem very fast. I will use more service just because of that”
9AM - 5:30PM
239 E 5th St #60, Los Angeles
Mobile Phone Accessories
“Very good store. Nice people. Got everything I needed for my cellphone. Highly recomended for cellphone accessories. One of the best store i have ever found in DTLA”
9:30AM - 7:30PM
6320 Florence Ave Unit c, Bell Gardens
Mobile Phone Accessories
“35mins replaced my iphone xr screen. Excellent price. Made an appt. Went to get chinese food up the block, i walked, its was ok. Comes with unlimited time warranty. Man of his word. He sells iphones too, i might come back and buy one.”
“Hi Emily, I’m leaving a five-star review for you. You did an amazing job helping us with the mess we had because of someone else. You’re a great and hardworking person who’s dedicated to helping and doing your job. You’re a lovely person, and there’s no other way to describe you than amazing!”
“Jasmine was EXCELLENT! She knows everything about cellular Phones 100% ! I'm use to getting wrong information, Jasmine Excelled in Customer Service and knowledge . She can multi-task as well, helping many people in person and on the phone. The neighborhood goes to Jasmine for the help. She's the BEST!”
9AM - 7:30PM
326 #A W Valley Blvd, Alhambra
Mobile Phone Accessories
“I took in my old Galaxy note 5 to get it checked because it wouldn’t not hold a charge. The service was quick and the price was very affordable. They didn’t charge me to diagnosed the phone . After he diagnosed the phone he gave me the quote and we agreed with the price. If I need any other service I would definitely go back. I recommend this place.”
“Excellent experience at the AT&T store. Representative Brian was extremely supportive, professional, and patient throughout the whole process. He explained everything clearly, answered all my questions, and made the experience smooth and stress-free. Truly great customer service — highly recommend working with Brian!”
“I had the best customer service experience with a gentleman named Antonio. He was extremely knowledgeable and helpful in setting up my iPhones.
I had just had the worst experience at the Verizon location in Sunset that I literally had to leave and find a different store, and so I ended up at the DTLA Verizon.
Thank you, Antonio!! I will be coming back to this store because of the great hospitality.”
“Great store /very organized / great service the nice worker Sarah helped my mom change her plan so we can have AT&T now , the process was smooth and fast and now thanks to Sarah our plan is so much better and cheaper than our other company we were with . Will recommend to friends 👍🏻.”