Wonderful customer service! Staff went above and beyond to help me when my transfer to my new iPhone was problematic. They figured out the problem and helped me get everything sorted. My new iPhone is running perfectly and it's all because staff didn't give up and figured out the issue. Thanks! Highly recommend!!!!
December 2023
I came in to port my number to a different carrier. However, things got messed up for some reason but Julisa helped us out so much. She stayed on the line with the customer service rep from the old carrier for 2-3 hours and solved the entire issue. Major shout outs to her! She deserves to be promoted beyond manager.
December 2023
Estoy satisfecho con el servicio y con los asociados de t mobile, en cada pregunta o cambio de teléfono, siempre me han dado el mejor trato. Gracias T mobile