“Alfredo is an EXCELLENT REPRESENTATIVE. He took his time to help me understand the type of account I was opening. And followed up with superiors to get answers to additional questions I had outside of his authority. It was a pleasure working with him.”
“I drive in from Suisun/Fairfield area and although it can be a long drive depending on traffic, it’s worth it. The service is great the staff friendly, knowledgeable and personable.”
“Each time i get an emergency case needing an urgent assistance, Kaiperm does not fail to meet my needs and expectations. Instead, they exceed all of that. I have not had any bad experience with Kaiperm. Their service is by far the best!”
“The PSCU Concord Branch is so much more convenient at its current Willow Way location. Each and every time I have gone to this branch has been a pleasant experience. The employees who work there are extremely friendly, knowledgeable and helpful. Recently I went in to wire a large sum of money to a financial institution in the EST time zone. I was running a little late and wasn’t sure if I was going to get the wire off in time to make the 4PM EST cutoff time. Branch Manager - Robin worked promptly and efficiently to get the wire off in time. PSCU has been a great banking institution for our family for 30+ years!”
“Very good service I went in there to get a debit card finished everything within 15 minutes very nice service very respectful employees and very good coffee will come back and will definitely recommend”
“Have been a member for over 20 years and I've never been dissatisfied with the service I get. ALL the employees are polite and patient. I've also invited family members to join. Won't go anywhere else but DVFCU.”
“Excellent customer service. The staff are always so helpful and friendly. I've been going to the Castro Valley Branch for over ten years now, and I have never had any issues on how they handle business transactions.”
“Truly an amazing experience here at this location. Amanda Johnson & the other folks that I have worked with at this branch are just so sweet, friendly and go the extra mile to be helpful. These folks are the kind of people you adopt as family- Genuine & caring❤️?”
“During times of worry, doubt or 2nd guessing however one spends their earned monies....it's knowing, however wealthy one is....the amount keeps you achieving. Never have i taken a crash coarse in botany or physics, I've learned my intangibles from those closest, everyday 100 max out, those in the wrong or right....simple distractions....wanting what's a dream, sometimes let go....shoot for the best and it will work out....doubt every move one makes....but dont forget...no matter sides...never become predictable....unless time is the factor....recharge your emotions....and tell others your goals, yes my core might disagree ..but it does build healthy competition...and at the end of it all, yes, yes....you all know it ...We Aint Giving A Damm Thing Back!!!!!They Are Just Going to Take It.
dlh, 10/30/24”
“I love everyone at this branch. They’re so helpful and loving never a long wait always willing to help in every way possible to get the problem resolved. This is a very good team at this branch and I look forward to keep this branch in the community.”
“I cannot express enough gratitude for the exceptional service I received from Jonay at Travis CU while navigating through some banking. From the very first interaction, Jonay exhibited unparalleled professionalism, coupled with a genuinely caring and attentive attitude that made all the difference. Jonay went above and beyond in every aspect, ensuring that I was fully informed and comfortable with each step of the process. Her expertise and insights were invaluable, providing clarity and simplifying what can often be a complex and daunting task. It was evident that Jonay is not only deeply knowledgeable but also truly dedicated to the well-being and satisfaction of their clients. What stood out most was Jonay's ability to listen and understand my specific needs, offering tailored advice that perfectly suited my situation. She displayed remarkable patience and empathy, addressing all my concerns with thoughtful and comprehensive responses. It's rare to encounter someone so committed to delivering excellence in customer service. Thanks to Jonay, I felt supported and confident throughout the entire process. Their efficiency and diligence ensured a smooth and swift completion of my banking, exceeding all my expectations. It's clear that Jonay is a tremendous asset to Travis CU, embodying the values of customer care and excellence that make Travis CU stand out. I am thoroughly impressed and deeply appreciative of the outstanding service provided by Jonay. They have not only earned my utmost respect and gratitude but also my loyalty to Travis CU for any future financial needs. Thank you, Jonay, for making this experience so positive. Your dedication and hard work are truly commendable, and I look forward to recommending your services to others.”
“Good service. Eloisa is very helpful and explained all the details of opening an account. The banking system is very easy to understand and the website is also easy fantastic. It's not super busy like other banks so there isn't a long wait.”
“Patelco is the best Credit Union and personal bank you can find! They do an excellent job of protecting your digital transactions. Best customer experience of any bank I've used in the past 30 years. They also have a top notch fraud investigating team. I recent had my card number stole while shopping at a small SF retail shop. By the time I got back to my car, Patelco was calling to alert me that same card was trying to purchase an iPhone 14 and the SF Apple store. Thank God for the good folks at Patelco! I feel confident when using there Mastercard card to make purchases :)”
“I have been wanting to join this credit union for a long time . Finally I decided to go and become a member. They have really great customer service . Eugene assisted me and was very patient and answered any questions I had . He was also very personable . He even sent me a handwritten personalized thank you card. Who writes hand written thank you cards anymore . That's amazing !”
“Great credit union at the heart of downtown Berkeley. Not very busy inside when I went to open an account and join the membership. They have the lowest rates around if you are looking for a loan, and the people are amazingly super friendly.”
“Samiya and Ruth were super helpful and provided outstanding customer service.They went out of their way to provide useful information that gave me a lot of insight in how I wanted to do my banking.They also were super accommodating and were nothing but kind. 10/10”
“I've been a Patelco member since 1981. Service is generally great, and friendly, however, we need to open a branch in Benicia and Vallejo. Closest Patelco is in Concord Ca.”
“Mayra Medina is friendly, competent, and fast. I would recommend any of my family and friends to Patelco because of the professional service Mayra provided during my first visit.”
“You have a wonderful employee at the Walnut Creek branch. Angela has been a great help to me in dealing with my partner's estate. His son was the beneficiary of one of his Provident accounts and Angela helped me navigate necessary details to ensure the transition went smoothly. She was able to tell me how to handle the transition when I was still in shock from his passing. Her calm, cool manner helped me with the situation. I so appreciate you having such a delightful, knowledgeable employee. She is a jewel!”
“Love this place ,love the people in it . They are always welcome us with a smile, and never mind answering our questions, even if we feel like it's a silly one. Been with them for years. Not going any plase eals.”
“I've had nothing but great service with this branch. My account was hacked - not due their fault - and they were able to get me hooked up with a new account that same day. Everything went very smoothly. My ONLY issue is their hours. Anytime I want to go into the office, I have to take an hour from work. I wish they would have at least one day a week where they were open until 5 pm. Maybe adjust their hours to be from 10 am - 5 pm. That would be very helpful.”
“I have a bank closer to my house, and I will always choose this location as I LOVE the kind people there. I have been going to this location for over 2 years now, and the workers make your experience really personable. They are always asking how im doing and know my name by heart!”
“My experience with Patelco Credit Union has been great so far. Alex Quebec of the Milpitas branch has been helpful and greets you with a smile with an accommodating and assuring demeanor.”
“Knowing victoria cryptos has been a blessing to Me, my family and friends, there's no disputing the fact that she is the best account manager ever. I just made another withdrawal few moments ago, it was so great this is really an opportunity knowing you wow friends I can't be so selfish enough to enjoy this blessing alone you can always contact her directly so she can help you too. She is ready to show you how you can trade and make profit, I'm a living testimony I invested $1000 and I got my profit today after 5 days trade I made a withdrawal of $13,600 as my profit in return wow I'm so happy believe me friends it works 100%. try her and see the blessing. contact her today”
Open 24 hours
OAKLAND CAL TRANS, 111 Grand Ave, Oakland
Credit Unions
“Convenient location, parking can be hard to find unless you keep driving around the block. Never any issues @ this location. Quick in & out. Tellers are all nice. This location is at the corner of Grand & Broadway.”
“Online/phone enrollment was a breeze with Aly B. Any questions I had, or any user error hiccups on my part, she was SUPER quick to offer assistance and help me through any difficulties.
I have not been in the physical location yet, due to distance, but if the virtual help is even half of what is offered in person, you can't go wrong with choosing them as your financial institution.”