JCPenney is a large retail store offering a variety of clothing, accessories, and home goods. Customers can find apparel for kids, men, and women, along with footwear, jewelry, and beauty products. The store features popular brands like Adidas, Levi's, and Liz Claiborne, as well as exclusive private brands. Shopping experiences are generally friendly and clean, with helpful staff members who assist with returns and finding coupons. Some customers have noted issues like a broken credit card machine, but they appreciated the staff's apologies and quick solutions. The store also offers convenient services like curbside pickup and free shipping. While most items are in stock, a few customers have experienced out-of-stock situations. Overall, JCPenney provides a wide selection of products with good customer service in a pleasant shopping environment.
Not very clear where Mail order pick up. Up down on floors
February 2026
I visited the beauty department and Ashley was the sweetest young lady helping me and my daughter out with what we needed and guided us in the right direction
January 2026
I'm a reoccurring customer. I went to the jewelry department, and my back was hurting acting up. I could not stand straight. So because of Diana in jewelry department, she went that extra mile to give me a chair. So she made a sale. I bought 2 rings from her that day and I open an account so kudos to her. Thank you, Diana.
