“I had an amazing experience at this location! Michael was the person who helped me. He was super knowledgeable about all the different mattress options, sleep recommendations and listened to all of my concerns. I really needed to test out the product before purchasing & Michael really let me explore all the options without feeling judged for flopping around lol. In addition, he was very patient, listened to all the concerns I had & helped me make a decision without feeling pressured to buy anything (which ended up making me want to purchase an option from here even more).
I highly recommend this location & Michael if you’re on the market for a new bed :)”
“⭐️⭐️⭐️⭐️⭐️ 5-Star Review for George – Mattress Firm Los Altos
I can’t say enough great things about our experience with George at the Los Altos Mattress Firm. We came in on Black Friday and he absolutely went above and beyond to help us find the perfect mattress and adjustable bed frame. He was incredibly friendly, patient, knowledgeable, and easy-going the entire time — even when we were literally jumping on a bunch of mattresses in the store trying to figure out what felt right! ?
George took the time to walk us through every option, explain the differences, and make sure we made the right decision for our comfort and sleep needs. On top of that, he hooked us up with a fantastic discount beyond the Black Friday promotion, which made the deal even sweeter.
Customer service like this is rare. If you’re looking for someone who genuinely cares about helping you sleep better — ask for George. He turned what could’ve been a stressful shopping trip into a fun and easy experience. Highly recommended!”
“Gingko has an excellent selection of pieces. Everything seems to be of high quality and the collection is not overwhelming to navigate. Jerry helped us find two great pieces for my new home and I couldn't be happier. He's friendly and won't try to upsell you anything you don't need. Delivery to my home was fast and efficient.”
“My spouse and I were challenged to find a couch that would comfortably fit our 5'2" and 5'6" heights. Our search ended with a beautiful Stressless couch from Danish Concepts. In the process, we befriended a charming couple, Hilda and Von, and their son, Carl. They treated us like we were their family members! We've never owned such a comfortable couch, nor have we had as much fun shopping as we did with their unique blend of Danish and Hispanic cultures. Thank you, Hilda, Von, and Carl!”
“I love this location, I feel this is one of the very few stores left besides the one closer to foster city that is good. Love the variety of products, some items can be expensive but you find very unique items in jewelry and home decor. I enjoy the variety of internal food products and beverages.”
“I love Terra's furniture and this store has an excellent selection. I wanted to leave a review to specifically call out the staff here. Michael and Annie, in particular, were so patient with us as we figured out what we wanted to buy. I think we must have gone in and out of the store like 20 times (seriously) and they were helpful, not pushy, and really went out of their way to make something work for us. Can't say enough about the service here!”
“McGill Teak
We decided it was time to move on from Home Depot level patio furniture and I used Yelp to pull up five vendors who sold quality furniture with high ratings that we would look at. Of the five we looked at, three were eliminated due to eye-popping prices or selection.
We went to look at the McGill Teak showroom where we met Minnie.
They had a good selection of high quality stuff and there were a number that would have suited us but we narrowed it down to two.
Minnie was great to deal with. She was honest and not in the least pushy, which was very refreshing. I can get very picky on details but she answered all my questions.
We really liked the Rise Rope set of a sofa, two chairs and a table. It's really nice, very comfortable and was a good price so that's what we went with. We also bought a couple of nice teak side tables to complete what we need for the patio.
Minnie just made everything so easy. The delivery was on time, five days later. A really nice experience.
After a long day going around various places we got the set we liked best and even better it was a good price. A good end to our day.”
“I had an excellent experience with Alex and Cale at Target. They were incredibly helpful and efficient with my return, making the process quick and hassle-free. Their friendly and professional service was much appreciated. Thank you, Alex and Cale!”
“Elias did a great job presenting the products clearly explaining the advantage & the disadvantages of all. He then offered a very reasonable price that made our decision to purchase very easy.”