O'Reilly Auto Parts store #2591 in Mountain View, California, offers a wide selection of auto parts, tools, and accessories, along with helpful store services such as free battery testing, wiper blade and bulb installation, and check engine light testing. The store also resurfaces brake rotors and drums and provides a free Loaner Tool program for special tools, with a refundable deposit. Customers appreciate the helpful staff, who are eager to assist with projects, even helping in the rain or guiding customers through DIY repairs like replacing bulbs and air cowlings. The team is knowledgeable and attentive, with employees willing to go beyond to help find items or provide advice, as exemplified by a helpful associate who assisted in locating a specific air filter. However, some reviews mention inconsistent experiences, including a tool that didn't last long and an unpleasant interaction with a staff member who was distrustful and unprofessional when a customer sought a paid part. Overall, the store is known for its friendly service and wide range of products, making it a convenient resource for vehicle maintenance needs. Located at 170 East El Camino Real, this O'Reilly Auto Parts is part of a large chain of over 6,000 stores across the US, always ready to help with auto projects and repairs.
Joshua exemplifies a great customer service traits, He was helpful, professional and emphatic to my needs for specific auto part. He is very customer focused making one to come to Oreily for all my auto parts.
June 2026
Joshua gave an excellent customer service. Learnt a lot by him. Got in for a battery change he was quick.
June 2026
Apparently they don’t recycle motor oil because “they’re next to the creek”. What a load of bull
