O'Reilly Auto Parts store #2553 in Mountain View, California, offers a wide range of parts, tools, and accessories for vehicle maintenance and repair. Customers can benefit from free store services such as battery testing, wiper blade and bulb installation, and check engine light testing. The store also provides a free Loaner Tool program, which requires a refundable deposit, for those who need special tools for their repairs. Friendly and knowledgeable staff are available to assist customers, with several employees earning praise for their professionalism and helpfulness. Customers have shared positive experiences, highlighting the excellent customer service provided by staff like Freddie, Eli, Laz, and Andrew. Freddie was praised for his helpful and professional attitude, quickly changing a customer's battery and making the process smooth and efficient. Eli was noted for his kindness and willingness to help even at closing time, ensuring customers felt valued. Laz was recognized for his clear explanations and willingness to help someone unfamiliar with car repairs, making the customer feel comfortable and well-informed. Andrew received high praise for his friendly, professional, and helpful service. He took the time to assist a customer with car fluids, showed them how to perform basic maintenance, and provided detailed explanations, making it easier for the customer to handle future tasks themselves. Overall, the store is appreciated for its quality service, knowledgeable staff, and convenient offerings, making it a reliable choice for auto parts and assistance in the Mountain View area. With over 6,000 locations nationwide, O'Reilly Auto Parts remains a trusted resource for vehicle owners.
Shelves are quite empty. Selections are few. Back to Amazon. Sorry.
February 2026
Employee helps pick out wiper blades, we tried to install in the parking lot only to realize they didn't fit, and then looked up a different brand that fit perfectly (and were cheaper). Im glad I didn't have to go all the way home to discover that I bought the wrong thing. Great customer service.
February 2026
The store is small, and parking a bit limited, but the staff is nice and it's always fun to shop here.
